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- Tasks: Lead technical support and oversee repairs in the North East and Scotland.
- Company: Join a dynamic company focused on technical excellence and customer service.
- Benefits: Competitive salary, 25 days holiday, and a company vehicle.
- Why this job: Make a real impact by ensuring top-notch technical support and training engineers.
- Qualifications: Extensive generator experience, strong management skills, and a full UK driving licence.
- Other info: Opportunity for career growth in a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
Regional Technical Manager – North East & Scotland
30th January 2025
As a Regional Technical Manager for the North, the successful candidate will provide technical support and assistance to the wider business, specifically within our North East depot in Durham, and our Scotland depot in Livingston.
Coordinating with our other Regional Technical Managers and Depot Foreman, this role is pivotal to ensuring continuity throughout the company in all technical matters.
The role will consist of a combination of field and depot-based work, with an expectation that your time is split equally between both locations, and comes with a competitive salary, 25 days holiday and a company vehicle.
Responsibilities include (but are not restricted to) the following:
- Oversee all repairs within your region to ensure optimum utilisation of assets at all times.
- Assist engineering team with major repairs.
- Provide engineering problem solving/fault finding.
- Support sales team with technical queries and application sizing.
- Assist sales team by attending client site visits to provide technical support.
- Liaise with customers when required to provide technical information.
- Train and develop engineers to meet operational requirements.
- Support the National Technical Manager, providing reports on depot performance, repairs, and quality control as required.
- Ensuring duties are always caried out in line with the business Health & Safety policies.
The successful candidate
- Able to demonstrate extensive Generator experience & knowledge, with a track record of delivering technical excellence in previous roles.
- Has extensive knowledge of BSU systems.
- Must possess strong management skills, enabling them to supervise a team of engineers.
- Sound commercial awareness and judgement.
- Ability to prioritise work and adjust according to the demands of the business.
- Must be able to work as part of a team and independently.
- Ability to communicate with internal and external stakeholders at all levels.
- Has a passion to deliver first-class customer service at all times, encouraging buy in from their teams.
- Full UK driving licence held for minimum of 3 years.
- Forklift licence preferable (training provided if required)
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Regional Technical Manager – North East & Scotland employer: John F Hunt Group
Contact Detail:
John F Hunt Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Technical Manager – North East & Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Knowing their recent achievements or challenges can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Regional Technical Manager – North East & Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Regional Technical Manager role. Highlight your generator experience and any relevant technical knowledge to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role, mentioning your management skills and passion for customer service. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled engineering challenges in the past. We love seeing candidates who can think on their feet and provide solutions, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at John F Hunt Group
✨Know Your Technical Stuff
Make sure you brush up on your generator knowledge and BSU systems before the interview. Be ready to discuss specific technical challenges you've faced and how you solved them. This will show that you’re not just familiar with the concepts, but you can apply them in real-world situations.
✨Show Off Your Management Skills
Since this role involves supervising a team of engineers, be prepared to share examples of how you've successfully managed teams in the past. Talk about your approach to training and developing others, and how you ensure everyone is working towards the same goals.
✨Communicate Like a Pro
This job requires liaising with various stakeholders, so practice articulating your thoughts clearly. Think of examples where you’ve effectively communicated technical information to non-technical audiences. This will demonstrate your ability to bridge the gap between technical and commercial aspects.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to repairs or customer interactions. Prepare by thinking through how you would handle common issues in the field or at the depot. This will help you showcase your problem-solving skills and customer service mindset.
