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- Tasks: Support daily engineering tasks, maintain generators, and ensure customer satisfaction.
- Company: Join a dynamic team at a busy depot in Portbury, Bristol.
- Benefits: Enjoy 25 days annual leave, a company vehicle, mobile phone, and laptop.
- Why this job: Gain hands-on experience in a vital role with opportunities for growth and teamwork.
- Qualifications: NVQ in plant maintenance or equivalent, plus experience in the generator industry.
- Other info: On-call rota includes Bank Holidays; training for forklift licence available.
The predicted salary is between 30000 - 42000 £ per year.
We are currently looking for a Field Service Engineer to join our busy depot in Portbury, Bristol.
As a Field Service Engineer, you will be expected to support the Depot Foreman with all day-to-day engineering requirements of the depot. In this role, you be predominately field-based, with some yard-based work as and when the business requires.
The job comes with a competitive salary, 25 days paid annual leave, plus Bank Holidays. You will also be provided with a company service vehicle, mobile phone and laptop.
Responsibilities include (but are not restricted to) the following:
- Carrying out all servicing and maintenance work on generators both out onsite and in the depot
- Fault finding i.e. Control panel, AC/DC Electrical Systems
- Mechanical and Electrical repairs
- Out of hours on call Rota (to include Bank Holidays)
- Liaising directly with customers
- Daily defects report for company vehicle roadworthiness
- Completing all paperwork associated with equipment maintenance – service sheets, PDI sheets, etc.
- Adhere to Health & Safety guidelines at all times
Desired skills and experience:
We are looking for a well-organised individual who has/is;
- NVQ in plant maintenance/equivalent in Mechanical Engineering
- Experience in the generator/plant hire industry
- Ability to prioritise workload to ensure weekly service schedules are completed on time
- A full UK driving licence is held for a minimum of 3 years
- Ability to work as part of a team and on own initiative with minimum supervision
- Able to communicate on all levels
- Eager to ensure excellent customer service levels at all times
- Forklift licence preferable (training provided if required)
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Field Service Engineer – South West employer: John F Hunt Group
Contact Detail:
John F Hunt Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – South West
✨Tip Number 1
Familiarise yourself with the specific equipment and systems you'll be working on, especially generators. Understanding the common issues and maintenance practices can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the generator and plant hire industry. Attend local events or join online forums to connect with current Field Service Engineers who can provide insights and possibly refer you to opportunities.
✨Tip Number 3
Brush up on your customer service skills. Since this role involves direct communication with customers, demonstrating your ability to handle queries and provide excellent service can set you apart from other candidates.
✨Tip Number 4
Prepare for potential technical assessments during the interview process. Practising fault-finding scenarios or mechanical repairs can help you showcase your hands-on skills effectively.
We think you need these skills to ace Field Service Engineer – South West
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mechanical engineering and plant maintenance. Include specific examples of your work with generators and any previous roles that demonstrate your ability to prioritise workloads and provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities and skills mentioned in the job description. Emphasise your experience in fault finding, servicing, and maintenance work, and explain how you can contribute to the team at the depot in Portbury.
Showcase Relevant Qualifications: Clearly list your NVQ in plant maintenance or equivalent qualifications in your application. If you have a forklift licence or any other relevant certifications, make sure to mention these as they could give you an edge over other candidates.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Field Service Engineer role.
How to prepare for a job interview at John F Hunt Group
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of generators and plant maintenance. Be prepared to discuss your experience with AC/DC electrical systems and mechanical repairs, as these are crucial for the role.
✨Demonstrate Your Problem-Solving Skills
Since fault finding is a key responsibility, think of examples from your past work where you've successfully diagnosed and resolved issues. This will show your potential employer that you can handle the challenges of the job.
✨Show Your Customer Service Skills
As a Field Service Engineer, you'll be liaising directly with customers. Prepare to share instances where you've provided excellent customer service, highlighting your communication skills and ability to work well under pressure.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would approach a specific maintenance task or how you would prioritise your workload. Think through your processes and be ready to explain them clearly.
