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- Tasks: Make decisions on credit applications and support dealer relationships.
- Company: Join John Deere Financial, a leader in asset finance solutions.
- Benefits: Enjoy flexible working, generous leave, and a supportive environment.
- Why this job: Be part of a dynamic team with opportunities for growth and international exposure.
- Qualifications: Degree in Business/Management or Accounting/Finance; relevant experience required.
- Other info: Hybrid role; must live within commuting distance of Langar.
The predicted salary is between 36000 - 60000 £ per year.
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The successful candidate will be part of a small, dynamic team. They will independently make decisions on moderately complex, high-limit credit applications for asset finance proposals, following the credit guidelines, policies, and procedures established by the Company. Responsible for providing a high level of support and maintenance of dealer/partner relationships. May also provide work directions or assists with training, coaching, and mentoring other Dealer Relationship Officers and internal staff. The role will involve occasional customer and dealer visits.
Major Duties:
- Credit Evaluation:Assess moderately complex, higher-value asset finance proposals by analysing financial statements and customer information.
- Decision-Making: Approve, decline or make recommendations on finance proposals in accordance with company policies, procedures, and risk appetite.
- Portfolio Management:Review and authorise additional transactions within existing credit limits to support portfolio performance and manage risk effectively.
- Customer Communication: Conduct visits to manage large credit lines, clarify financial queries, understand customer replacement strategies, and strengthen relationships.
- Dealer Support:Promote asset finance products, systems, and marketing initiatives to dealers and other stakeholders. Provide coaching and guidance to enhance product uptake and understanding.
- Stakeholder Engagement:Foster strong relationships with dealers, Area Sales Managers, and key stakeholders through regular video calls and occasional in-person meetings to drive collaboration and shared objectives.
- Operational Assistance:Support partners with financial documentation, resolving queries, and occasionally assisting with collections to maintain service quality and customer satisfaction.
- Team Development:Mentor and coach other Dealer Relationship Officers and internal staff, contributing to their professional growth and capability development.
- Process & Project Involvement:Actively participate in process improvement initiatives and collaborate on international projects to enhance underwriting efficiency and cross-functional effectiveness.
Education:
Degree in a Business/Management discipline or equivalent experience. – University Degree (4 years or equivalent)
or
Degree in an Accounting/Finance discipline or equivalent experience. – University Degree (4 years or equivalent)
Work Experience:
Credit underwriting or related experience. (2 – 5 years). Experience working in customer service or related customer-oriented environments. (1 – 3 years).
As this is a Langar-based hybrid role the successful candidate will be expected to live within commuting distance of the branch.
John Deere is an equal opportunities employer. For further details and to apply visit Talent Central.
- Supportive, flexible, and inclusive working environment
- Attractive remuneration and bonus scheme
- We Care employee assist benefit
- Long service awards
- Hybrid / flexible working
- Hours of work are Monday – Friday 37.5 hours per week
- Easy access and free parking
- Career progression / international exposure through project work
- Group Income Protection and Group Life Assurance and Death in Service benefits
- 25 Days annual leave
- Long service bonus holiday (+ opportunity to buy and sell holiday)
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Dealer Relationship Officer employer: John Deere
Contact Detail:
John Deere Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dealer Relationship Officer
✨Tip Number 1
Familiarise yourself with the credit evaluation process specific to asset finance. Understanding how to analyse financial statements and customer information will give you an edge in discussions during interviews.
✨Tip Number 2
Build your knowledge of dealer relationship management. Research best practices in fostering strong relationships with dealers and stakeholders, as this will be crucial for the role.
✨Tip Number 3
Prepare to discuss your experience in mentoring and coaching others. Highlighting your ability to develop team members will resonate well with the expectations of the role.
✨Tip Number 4
Network with professionals in the finance and asset management sectors. Engaging with industry contacts can provide insights and potentially lead to referrals that may help you land the job.
We think you need these skills to ace Dealer Relationship Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Dealer Relationship Officer position. Highlight key skills such as credit evaluation, decision-making, and stakeholder engagement in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in credit underwriting and customer service. Use specific examples that demonstrate your ability to manage relationships and make informed decisions on finance proposals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and your enthusiasm for working with John Deere Financial. Mention how your background aligns with their values and how you can contribute to their team.
Highlight Relevant Experience: In your application, emphasise any experience you have in mentoring or coaching others, as well as your ability to foster strong relationships with stakeholders. This will show your potential to support team development and enhance dealer relationships.
How to prepare for a job interview at John Deere
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Dealer Relationship Officer. Familiarise yourself with credit evaluation processes and how to assess asset finance proposals, as this will likely come up during your interview.
✨Showcase Your Communication Skills
Since the role involves significant customer communication and relationship management, be prepared to demonstrate your ability to engage effectively with dealers and stakeholders. Share examples of how you've successfully built relationships in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills, especially regarding credit applications. Prepare to discuss how you would handle specific scenarios, such as approving or declining a finance proposal based on company policies.
✨Highlight Your Team Development Experience
As mentoring and coaching are part of the role, be ready to talk about any experience you have in training or supporting colleagues. Discuss how you've contributed to team development and improved performance in past positions.