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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist with client interactions.
- Company: Dynamic company in Docklands and City, focused on customer satisfaction.
- Benefits: Flexible weekend hours, great team environment, and skill development.
- Other info: Perfect for students looking to gain experience while earning extra cash.
- Why this job: Join a vibrant team and enhance your communication and admin skills.
- Qualifications: Must be computer literate and have excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Overview
Responsibilities
- Front line customer service support.
- Liaising with clients and customers both on the telephone and face-to-face.
- Ad hoc assistance in the process of negotiation.
- Meet and greet visitors to the branch.
- Ensure an excellent standard of customer service is provided and upheld at all times.
- Assist with any administration necessary.
Qualifications & Experience
- Be computer literate - specifically with the ability to use MS Word, Excel and Outlook.
- Excellent communication skills.
- Extremely customer focused.
- Strong administration skills.
- Ability to work well in a team environment.
- High accuracy and attention to detail.
- A professional approach.
Weekend Assistant - Docklands and City employer: JOHN D WOOD & CO
Contact Detail:
JOHN D WOOD & CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Assistant - Docklands and City
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Docklands and City. Understanding their values and how they treat customers can give you an edge in showing you're the perfect fit.
✨Tip Number 2
Practice your customer service skills! Since this role is all about front line support, think of scenarios where you might need to handle tricky situations. Role-playing with a friend can help you feel more confident when it comes to meeting and greeting visitors.
✨Tip Number 3
Brush up on your admin skills! Make sure you're comfortable using MS Word, Excel, and Outlook. You could even create a mock spreadsheet or draft a professional email to show off your skills during the interview.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to join the team. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Weekend Assistant - Docklands and City
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for clients in the past, so share specific examples that demonstrate your excellent communication skills and customer focus.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can relate their skills directly to the role.
Be Professional Yet Approachable: While we appreciate professionalism, we also value a friendly approach. Make sure your written application reflects your personality – we want to know you’ll be a great fit for our team and our customers!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at JOHN D WOOD & CO
✨Know Your Customer Service Basics
Since the role is all about front-line customer service, brush up on your customer service principles. Think of examples from your past experiences where you provided excellent service or resolved a difficult situation. This will show that you understand the importance of customer satisfaction.
✨Practice Your Communication Skills
Excellent communication is key for this position. Try to practice common interview questions with a friend or in front of a mirror. Focus on being clear and concise, especially when discussing how you would handle face-to-face interactions with clients.
✨Familiarise Yourself with MS Office
As the job requires proficiency in MS Word, Excel, and Outlook, make sure you're comfortable using these tools. You might be asked about your experience with them, so consider preparing a few examples of how you've used these applications in previous roles.
✨Show Your Team Spirit
This role requires working well in a team environment, so be ready to discuss your teamwork experiences. Think of specific instances where you collaborated with others to achieve a goal, and highlight your ability to contribute positively to a team dynamic.