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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist with client interactions.
- Company: A trusted property letting company with over 150 years of experience.
- Benefits: Flexible weekend hours, gain valuable experience in customer service.
- Why this job: Join a reputable team and enhance your communication skills while helping clients.
- Qualifications: Strong communication skills and a friendly attitude.
- Other info: Perfect for students looking to earn while gaining real-world experience.
Trusted for Generations, we have specialised in letting residential property in London and South of England for over 150 years. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation.
About the Role
The role of Weekend Assistant will include:
- Front line customer service support.
- Liaising with clients and customers both on the telephone and face-to-face.
- Ad hoc assistance in the process of negotiation.
- Meet and greet visitors to the branch.
- Ensure an excellent standard of customer service is provided and upheld at all times.
- Assist with any administration necessary.
Weekend Assistant employer: JOHN D WOOD & CO
Contact Detail:
JOHN D WOOD & CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Assistant
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Since the role is all about front line support, think of scenarios where you can demonstrate your ability to handle queries and provide excellent service. Role-play with a friend if you need to!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Weekend Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help clients, whether it's face-to-face or over the phone.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Weekend Assistant role. We love seeing genuine interest!
Be Professional Yet Approachable: Since this role involves liaising with clients, it’s important to strike the right balance in your application. Use a friendly tone while maintaining professionalism to show us you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at JOHN D WOOD & CO
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history and values. Understanding their 150-year legacy in the property market will show that you’re genuinely interested and committed to being part of their team.
✨Practice Your Customer Service Skills
Since the role involves front line customer service support, think of examples from your past experiences where you’ve provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Prepare for Face-to-Face Interaction
As you'll be liaising with clients both on the phone and in person, practice your communication skills. Consider doing mock interviews with friends or family to get comfortable with speaking clearly and confidently.
✨Show Enthusiasm for the Role
Let your passion for the property market shine through during the interview. Share why you’re excited about the Weekend Assistant position and how you can contribute to maintaining the high standards of customer service they uphold.
