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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist with client interactions.
- Company: Join a vibrant team in the Docklands and City area.
- Benefits: Flexible weekend hours, great team atmosphere, and valuable experience.
- Other info: Ideal for students looking to gain experience while earning extra cash.
- Why this job: Perfect for those who love engaging with people and delivering excellent service.
- Qualifications: Must be computer literate and have strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Overview
Responsibilities
- Front line customer service support.
- Liaising with clients and customers both on the telephone and face-to-face.
- Ad hoc assistance in the process of negotiation.
- Meet and greet visitors to the branch.
- Ensure an excellent standard of customer service is provided and upheld at all times.
- Assist with any administration necessary.
Qualifications & Experience
- Be computer literate - specifically with the ability to use MS Word, Excel and Outlook.
- Excellent communication skills.
- Extremely customer focused.
- Strong administration skills.
- Ability to work well in a team environment.
- High accuracy and attention to detail.
- A professional approach.
Weekend Assistant - Docklands and City in London employer: JOHN D WOOD & CO
Contact Detail:
JOHN D WOOD & CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Assistant - Docklands and City in London
✨Tip Number 1
Make sure you research the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with clients and customers, as this role is all about providing top-notch support.
✨Tip Number 3
Dress professionally for your interview. First impressions matter, and looking the part can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Weekend Assistant - Docklands and City in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! We love it when you tailor your CV and cover letter to the Weekend Assistant role. Mention how your skills align with our needs, especially in communication and administration.
Be Professional Yet Approachable: While we appreciate professionalism, we also value a friendly approach. Use a tone in your application that reflects your personality while still being respectful and polished.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JOHN D WOOD & CO
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about examples from your past experiences where you provided excellent service, as this role is all about front line support. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Show Off Your Communication Skills
Since this job involves liaising with clients both over the phone and face-to-face, practice articulating your thoughts clearly. You might want to prepare a few scenarios where you effectively communicated with customers or colleagues, highlighting your ability to listen and respond appropriately.
✨Demonstrate Your Team Spirit
This position requires working well in a team environment, so be prepared to talk about your experiences collaborating with others. Share specific examples of how you contributed to a team project or supported a colleague, showcasing your teamwork and adaptability.
✨Get Familiar with MS Office
As being computer literate is essential for this role, make sure you're comfortable using MS Word, Excel, and Outlook. You could mention any relevant tasks you've completed using these tools, like creating reports or managing schedules, to show that you're ready to hit the ground running.