At a Glance
- Tasks: Provide top-notch customer service and assist with client interactions.
- Company: Established property letting company with a strong reputation.
- Benefits: Flexible weekend hours, competitive pay, and valuable experience.
- Why this job: Join a trusted team and enhance your customer service skills.
- Qualifications: Strong communication skills and a friendly attitude.
- Other info: Great opportunity for career growth in the property industry.
The predicted salary is between 11 - 16 £ per hour.
Trusted for Generations, we have specialised in letting residential property in London and South of England for 150 years. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation.
About the Role
The role of Weekend Assistant will include:
- Front line customer service support.
- Liaising with clients and customers both on the telephone and face-to-face.
- Ad hoc assistance in the process of negotiation.
- Meet and greet visitors to the branch.
- Ensure an excellent standard of customer service is provided and upheld at all times.
- Assist with any administration necessary.
Weekend Assistant in England employer: John D Wood & Co.
Contact Detail:
John D Wood & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Assistant in England
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk in for your interview, you’ll impress them with your knowledge and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves front line support, think of scenarios where you can demonstrate your ability to handle queries and complaints. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Dress the part! First impressions matter, especially in customer-facing roles. Make sure you look smart and professional when you arrive for your interview. It shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Weekend Assistant in England
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Weekend Assistant role. Highlight any relevant experience in customer service or administration, and don’t forget to mention your understanding of the property market if you have it!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at John D Wood & Co.
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history and values. Understanding their 150-year legacy in the property market will show that you’re genuinely interested and committed to being part of their team.
✨Practice Your Customer Service Skills
Since the role involves front line customer service support, think of examples from your past experiences where you’ve provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Prepare for Face-to-Face Interactions
As you'll be liaising with clients both on the phone and face-to-face, practice your communication skills. Consider doing mock interviews with friends or family to get comfortable with speaking clearly and confidently.
✨Show Enthusiasm and Professionalism
During the interview, let your passion for the role shine through. Dress smartly, maintain good eye contact, and be polite. This will reflect the high standards of professionalism that the company values in its employees.