Service Technician

Service Technician

Full-Time 47500 £ / year No working from home possible
John Charles Limited

At a Glance

  • Tasks: Provide technical support and maintenance for automated warehouse solutions.
  • Company: Join a market-leading international company in logistics and automation.
  • Benefits: Competitive salary, overtime opportunities, and a fully expensed company vehicle.
  • Other info: Enjoy flexibility with remote work and ongoing training in the latest technologies.
  • Why this job: Be part of a skilled team and grow your career in a critical sector.
  • Qualifications: Experience in automation or industrial maintenance with strong troubleshooting skills.

We’re looking for a skilled Automation Service Technician to provide technical support, maintenance, and continuous improvement for automated warehouse solutions.

What You’ll Do:

  • Deliver technical support and preventive/corrective maintenance on automated systems
  • Carry out software updates, system enhancements, and emergency repairs
  • Supervise electrical and mechanical adjustments on-site
  • Analyse and diagnose electrical, mechanical, and PLC control issues
  • Support ramp-up phases of new automated warehouse installations
  • Plan, quote, and execute after-sales service jobs
  • Coordinate with third-party service companies
  • Maintain technical documentation and reports (incidents, improvements, PMs)

What You’ll Bring:

  • Experience in automation, industrial maintenance, or commissioning
  • Background in automation, robotics or electronics (electrical bias preferred)
  • Strong customer-facing and troubleshooting skills
  • Knowledge of PLC programming (Siemens Step7, TIA Portal)
  • Familiarity with industrial communication protocols (Profibus, Profinet)
  • Ability to read schematics, diagnose faults, and manage multiple tasks
  • UK driving licence & passport, with willingness to travel and cover out-of-hours work
  • Bonus if you have experience in the warehousing or logistics installation industry

Benefits:

  • Permanent position with a market-leading international company
  • Competitive salary + overtime opportunities
  • Fully expensed company car/van
  • Ongoing training and development in the latest technologies
  • Work from home with autonomy and flexibility
  • Join a highly skilled and supportive team
  • Opportunity to grow your career in one of the most critical sectors today: logistics and automation

Service Technician employer: John Charles Limited

Join a market-leading international company as a Service Technician, where you will benefit from a permanent position with competitive salary and overtime opportunities. Enjoy a supportive work culture that prioritises ongoing training and development in cutting-edge technologies, alongside the flexibility of working from home. With a focus on employee growth and a commitment to innovation in the logistics and automation sector, this role offers a meaningful career path in a dynamic environment.

John Charles Limited

Contact Details:

John Charles Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Technician

Tip Number 1

Network like a pro! Reach out to your connections in the automation and logistics sectors. Attend industry events or webinars to meet potential employers and showcase your skills. Remember, it’s all about who you know!

Tip Number 2

Prepare for those interviews! Research the company and their automated systems. Be ready to discuss your experience with PLC programming and troubleshooting. Show them you’re not just a technician, but a problem-solver!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for skilled technicians like you. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that job!

We think you need these skills to ace Service Technician

Technical Support
Preventive Maintenance
Corrective Maintenance
Software Updates
System Enhancements
Emergency Repairs
Electrical Adjustments

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in automation and industrial maintenance. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant background!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your troubleshooting skills can benefit our team. Keep it engaging and personal – we love to see your personality come through.

Showcase Your Technical Skills:Don’t forget to mention your knowledge of PLC programming and industrial communication protocols. We’re keen on candidates who can hit the ground running, so highlight any specific projects or experiences that demonstrate your expertise.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!

How to prepare for a job interview at John Charles Limited

Know Your Tech Inside Out

Make sure you brush up on your knowledge of automation systems, PLC programming, and industrial communication protocols. Be ready to discuss specific experiences where you've diagnosed and resolved technical issues, as this will show your hands-on expertise.

Show Off Your Customer Skills

Since the role involves a lot of customer interaction, prepare examples that highlight your strong customer-facing skills. Think about times when you’ve successfully communicated complex technical information to clients or resolved their concerns effectively.

Prepare for Scenario Questions

Expect questions that put you in real-life scenarios, like how you would handle an emergency repair or a software update. Practise articulating your thought process and decision-making steps clearly, as this will demonstrate your problem-solving abilities.

Bring Your Documentation Game

Familiarise yourself with the importance of maintaining technical documentation. Be prepared to discuss how you’ve kept records of incidents, improvements, and maintenance tasks in previous roles, as this shows your attention to detail and organisational skills.