At a Glance
- Tasks: Provide technical support for automation and control products, solving customer challenges.
- Company: Leading UK distributor in automation solutions with a focus on customer service.
- Benefits: Competitive salary, company car, extensive training, and a dynamic work environment.
- Other info: Remote working flexibility and excellent career development opportunities.
- Why this job: Join a well-established business and make a real difference in the automation sector.
- Qualifications: Experience with automation products and strong communication skills required.
We are partnering with a leading UK distributor of Automation, Control, and Safety Products, looking for an Application Support Engineer to join their Technical Support team. Working with manufacturing companies, OEMs, and machine builders across the UK, they provide automation solutions backed by expert technical support and outstanding customer service.
The Role
As an Application Support Engineer, you'll provide technical and application support for a range of automation and control products, offering expert advice and helping to resolve customers' technical challenges.
Day-to-day responsibilities include:
- Diagnosing and resolving application issues.
- Responding to customer enquiries.
- Developing application solutions.
- Supporting the sales team to deliver excellent customer service.
Desirable Skills & Experience:
- Hands-on experience with automation, control, and safety products (preferably Mitsubishi Electric PLCs, inverter drives, and HMIs).
- Electrical or Mechanical Engineering experience.
- Excellent communication and interpersonal skills.
- Strong organisational skills and a proactive approach to problem-solving.
- Ability to work independently and manage responsibilities in a remote working environment.
- Full UK driving licence.
- Eligible to work in the UK.
- Living within commuting distance of Blackburn, Lancashire.
What's on Offer:
- Competitive salary + company car
- Extensive product training and ongoing support.
- A lively and varied working environment.
If you're an engineer looking to join a well-established business within the automation sector, we'd love to hear from you. Apply today or get in touch for a confidential discussion.
Application Support Engineer employer: John Charles Limited
Join a dynamic team at a leading UK distributor of Automation, Control, and Safety Products, where your role as an Application Support Engineer will be pivotal in delivering exceptional technical support to manufacturing companies and OEMs. With a focus on employee growth, you will benefit from extensive product training and a lively work culture that encourages collaboration and innovation, all while enjoying the convenience of working within commuting distance of Blackburn, Lancashire.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Engineer
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like John Charles Limited!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Application Support Engineer position at John Charles Limited, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when John Charles Limited is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Application Support Engineer role at John Charles Limited!
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to John Charles Limited and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at John Charles Limited
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to John Charles Limited.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at John Charles Limited, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
