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- Tasks: Help clients find the best mortgage solutions while achieving business goals.
- Company: Join John Charcol, a leader in independent mortgage expertise.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Make a real impact on clients' lives while developing your financial skills.
- Qualifications: No prior experience needed; just a passion for finance and great communication skills.
- Other info: Full-time role with opportunities for professional development.
The predicted salary is between 24000 - 42000 £ per year.
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Description
To take full responsibility for achievement of specified business objectives by the successful completion of mortgage, protection, general insurance and other peripheral incomes generated from the highest level of compliant service to clients and positively embracing FCAs \”positive customer outcomes\” initiative.
- Mortgage Adviser
- Full-time
- £29,500
- Monday – Friday
Description
To take full responsibility for achievement of specified business objectives by the successful completion of mortgage, protection, general insurance and other peripheral incomes generated from the highest level of compliant service to clients and positively embracing FCAs \”positive customer outcomes\” initiative.
Measures Of Performance
- Achievement of minimum business validation targets.
- Achievement of personal objectives, e.g. Introducers, Financial Planning conversion, and other peripheral income as required.
- Achievement of agreed Key Performance Indicators.
- Achievement of Compliance Standards.
- Achievement of all other goals as designated by relevant management.
Key Accountabilities
- Achieve validation as per the annual company scheme.
- Responsibility to identify the clients mortgage and protection shortfall needs fully and to present relevant solutions.
- Responsibility for adherence to compliant process within all sales.
- Responsibility for carrying out remedial action required on files in a timely fashion.
- Building relationships with clients and introducers capable of making a contribution towards personal sales targets.
- Implementation of company policy i.e. FCA, Health & Safety, Statutory & Employment Laws.
- Develop and grow effective working relationships with all John Charcol departments.
- Responding promptly to, and with appropriate diligence in line with company procedures, any complaint received.
- Adherence to all requirements as set out in the companys Training & Development Manual, Sales Procedure Guide, AML guidance and other relevant manuals.
- Responsibility for maintaining and driving your Continuous Professional Development.
- Responsible for keeping yourself updated on company policies.
- To present a professional approach to a high standard of service quality and product knowledge, maintaining high standards of integrity, conduct and behaviour.
- To drive the business forward and respond positively to changes in business practise and objectives where it necessary from time-to-time.
- Consistently demonstrate good Conduct Risk behaviours by placing the customers best interest at the heart of everything you do and recommend improvements where possible. Contribute through actions and behaviour to ensure the culture of the whole company reflects this.
Key Competencies
- Team player.
- Ability to work to tight deadlines.
- Works well under pressure.
- Good computer skills (Word, Excel & Microsoft Outlook).
- Sales and client focused.
- Results orientated.
- Good communicator.
- Good at planning and organisation.
- Commercially astute.
- A passion for financial services and the mortgage market.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Banking
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Mortgage Adviser employer: John Charcol - Independent Mortgage Expertise
Contact Detail:
John Charcol - Independent Mortgage Expertise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Adviser
✨Tip Number 1
Familiarise yourself with the FCA's 'positive customer outcomes' initiative. Understanding this will not only help you align with the company's values but also demonstrate your commitment to providing excellent service during interviews.
✨Tip Number 2
Network with current or former Mortgage Advisers at John Charcol or similar firms. Engaging in conversations can provide you with insider knowledge about the role and company culture, which can be invaluable during your application process.
✨Tip Number 3
Stay updated on the latest trends in the mortgage market. Being knowledgeable about current rates, products, and regulations will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 4
Prepare for competency-based questions by reflecting on your past experiences. Think of specific examples that showcase your ability to work under pressure, meet deadlines, and maintain high standards of service, as these are key competencies for the role.
We think you need these skills to ace Mortgage Adviser
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Mortgage Adviser position. Understand the key responsibilities and competencies required, such as compliance standards and customer service excellence.
Tailor Your CV: Customise your CV to highlight relevant experience in finance and sales, particularly in the mortgage sector. Emphasise your skills in client relationship management and your ability to meet business objectives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for financial services and the mortgage market. Mention specific examples of how you have achieved targets or improved customer outcomes in previous roles.
Highlight Compliance Knowledge: Since adherence to compliance standards is crucial for this role, ensure you mention any relevant training or experience you have in compliance, FCA regulations, or similar areas in your application.
How to prepare for a job interview at John Charcol - Independent Mortgage Expertise
✨Know Your Mortgage Products
Make sure you have a solid understanding of various mortgage products and services. Be prepared to discuss how different options can meet clients' needs, as this will demonstrate your expertise and ability to provide tailored advice.
✨Understand Compliance Standards
Familiarise yourself with the compliance standards set by the FCA and how they apply to mortgage advising. Being able to articulate your understanding of these regulations will show that you prioritise customer outcomes and adhere to industry best practices.
✨Demonstrate Relationship-Building Skills
Prepare examples of how you've successfully built relationships with clients or introducers in the past. Highlight your communication skills and ability to work collaboratively, as these are key competencies for a Mortgage Adviser.
✨Showcase Your Results Orientation
Be ready to discuss your previous achievements and how you met or exceeded targets. This could include sales figures or successful client outcomes, as demonstrating a results-oriented mindset is crucial for this role.
