Head of Sales (Director) Full Time

Protection Sales Director Location: Southampton (with occasional travel as required)
Contract Type: Full-time, Permanent
We are recruiting for a newly created position at John Charcol, a Protection Sales Director , to join our leadership team. This is an important and high-impact role, designed to shape and lead the growth strategy of our protection division as part of our wider expansion under Pivotal Growth.
We are looking for an exceptional individual with a strong track record in regulated financial services sales leadership. This is a rare opportunity to build something from the ground up within a highly respected national brand, backed by serious growth ambitions and operational scale.

Reporting directly to the CEO, you will be responsible for leading and motivating a high-performing team, driving new business revenue, and overseeing the execution of our protection sales strategy. You will work cross-functionally with other departments including Operations, Marketing, Compliance and HR to ensure the division delivers on commercial objectives while upholding regulatory standards.

Develop and implement a protection sales strategy aligned with business goals
Oversee the full sales process, from lead generation through to completion
Monitor and report on performance metrics including NTU rates and clawbacks
Ensure full adherence to FCA requirements and internal policies
Contribute to wider business planning and represent the brand externally at industry events

Proven leadership experience in a regulated financial services environment
Strong and consistent protection sales track record
Excellent people management, coaching, and performance development skills
High standards of conduct, attention to detail, and commercial awareness
To be held in either our Southampton or London office with Lisa Walklin-Knight, Chief Operating Officer. Psychometric testing will form part of the pre-screening process.