At a Glance
- Tasks: Engage with customers, provide product advice, and maintain store presentation.
- Company: Join a premium pharmacy and wellbeing store in London.
- Benefits: Flexible part-time hours, training opportunities, and a vibrant work environment.
- Other info: Ideal for those passionate about customer service and health products.
- Why this job: Be part of a team that creates exceptional shopping experiences for customers.
- Qualifications: Friendly personality, strong communication skills, and luxury retail experience preferred.
The predicted salary is between 20800 - 25000 £ per year.
John Bell & Croyden is a large, premium Pharmacy and Wellbeing store in London W1. Working in John Bell & Croyden retail means representing our brand and our values. We are committed to providing professional, holistic health advice whilst offering the best products from across the globe. Our product range includes pharmaceuticals, vitamins & supplements, medical & independent living aids, skincare, beauty, and luxury bath products.
As a Retail Sales Advisor you will be required to guide, inspire, and help our customers in every way. Whether on the sales floor, till-points, or back of house in our customer experience and fulfilment team. A high quality of service means you will also have to ensure our products and store remains attractive. Are you friendly, enthusiastic, and passionate about customer service? We are looking for a Part-Time Sales Advisor to join our team and help create an excellent shopping experience for our customers!
Responsibilities- Provide exceptional customer service and support the Customer Experience team dealing with customer queries.
- Provide general advice to customers, maintain store presentation standards, clean and replenish shelves and date check stock.
- Engage with customers to understand their needs and recommend suitable products or services.
- Demonstrate in-depth product knowledge to assist customers in making informed purchasing decisions.
- Provide outstanding customer service before, during, and after the sales process.
- Maintain a clean and organized sales environment.
- Process transactions accurately and efficiently.
- Handle customer inquiries via phone, email, or in person.
- Successful completion of an HCA (Healthcare Assistants) certificate will be desirable. Training opportunities are readily available.
- A friendly and confident personality.
- Strong communication and sales skills.
- Ability to work weekends only (Saturday & Sunday).
- At least 1-year experience of working in Luxury retail.
- Previous retail or sales experience is a plus.
Retail Sales Advisor (Part-Time) in London employer: John Bell & Croyden
At John Bell & Croyden, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work culture. Our Healthcare Assistants enjoy comprehensive training opportunities, a collaborative environment, and the chance to make a meaningful impact on customer health and wellbeing in a prestigious London location. With a commitment to excellence and employee growth, we ensure that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor (Part-Time) in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including John Bell & Croyden, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Advisor (Part-Time) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like John Bell & Croyden that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at John Bell & Croyden will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about John Bell & Croyden and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at John Bell & Croyden
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at John Bell & Croyden, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at John Bell & Croyden!
