Automotive Service Advisor – Cambridge | Cycle to Work in Otley

Automotive Service Advisor – Cambridge | Cycle to Work in Otley

Otley Full-Time 31500 - 38500 £ / year (est.) On-site
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At a Glance

  • Tasks: Welcome customers, book appointments, and liaise with technicians in a busy service department.
  • Company: Join the John Banks Group, a reputable automotive service provider in Cambridge.
  • Benefits: Enjoy 22 days holiday, a pension plan, and standard hours from Mon–Fri.
  • Other info: Great opportunity for career growth in a supportive team environment.
  • Why this job: Be the face of our service department and enhance customer experiences every day.
  • Qualifications: Must have at least two years of experience in a similar role with strong customer service skills.

The predicted salary is between 31500 - 38500 £ per year.

John Banks Group in Cambridge is seeking an Automotive Service Advisor/Receptionist to join our busy service department.

You’ll welcome customers, book appointments, prepare quotes, liaise with technicians, and upsell where appropriate.

This full-time role offers standard hours Mon–Fri, with 22 days holiday plus bank holidays and a pension plan.

We value strong customer service, clear communication, and organisational skills, with at least two years in a similar role.

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Automotive Service Advisor – Cambridge | Cycle to Work in Otley employer: John Banks Group

At John Banks Group, we pride ourselves on being an excellent employer, offering a competitive salary package alongside ongoing manufacturer training and career development opportunities. Our supportive and professional team environment, coupled with modern workshop facilities, ensures that our Apprentice Technicians can thrive and grow in their careers while enjoying employee discounts and a company pension scheme.

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Contact Details:

John Banks Group Recruitment Team

We think you need these skills to ace Automotive Service Advisor – Cambridge | Cycle to Work in Otley

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Customer Service