At a Glance
- Tasks: Build relationships and help customers find their perfect Suzuki vehicle.
- Company: Join a leading family-owned automotive retailer with over 50 years of success.
- Benefits: Earn a competitive salary plus uncapped commission and great company perks.
- Other info: Enjoy career development opportunities and a modern dealership atmosphere.
- Why this job: Make an impact in a dynamic environment while achieving your sales goals.
- Qualifications: Sales experience preferred, but passion for customer service is key.
The predicted salary is between 24000 - 24000 £ per year.
- SALES SPECIALIST
- Suzuki – Ipswich
Location
Ipswich, Suffolk
Salary
- £24,000 Basic Salary + Uncapped Commission + Company Benefits
- Join the John Banks Group
John Banks Group is one of East Anglia's leading family-owned automotive retailer groups, proudly representing some of the world's best-known vehicle brands.
With over 50 years of success, we are committed to delivering exceptional customer experiences while investing in our people, technology and future growth.
- We are looking for an enthusiastic, motivated and customer-focused
- Sales Specialist to join our successful
- Suzuki team in
Ipswich . This is an excellent opportunity for someone who enjoys building relationships, exceeding targets and helping customers find the perfect vehicle.
Whether you already have automotive sales experience or have a proven background in retail, hospitality or customer service with a passion for sales, we would like to hear from you.
The Role
As a Sales Specialist, you will be responsible for delivering an outstanding customer journey from initial enquiry through to vehicle handover and beyond.
You will build long-term relationships with customers, proactively contact existing customers from our extensive database, generate new business opportunities and achieve sales targets whilst maintaining the highest levels of customer satisfaction.
Working within a busy franchised dealership, you will represent the Suzuki brand professionally while following all manufacturer, FCA and company sales processes.
Key Responsibilities
- Sell new and approved used Suzuki vehicles.
- Build lasting customer relationships that generate repeat business and referrals.
- Manage enquiries from telephone, email, website and showroom visitors.
- Make a minimum of
20 proactive outbound customer calls each day to generate appointments and sales opportunities.
- Achieve a target of
15 or more vehicle sales per month .
- Demonstrate vehicles and accompany customers on test drives.
- Present finance, insurance and value-added products compliantly, ensuring customers understand the benefits available.
- Ensure all documentation is completed accurately and in accordance with FCA and company requirements.
- Maintain excellent customer records using the Group CRM and Dealer Management Systems.
- Deliver exceptional vehicle handovers.
- Work closely with the Sales Manager, Business Manager, Aftersales and Administration teams.
- Obtain positive online reviews and achieve excellent Customer Satisfaction (CSI) results.
- Follow up customers after delivery to build long-term relationships.
- Maintain showroom presentation and ensure stock vehicles are displayed to the highest standard.
What We're Looking For
- Previous sales experience is preferred, ideally within the motor industry, although full training will be provided for the right candidate.
- A passion for delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Highly motivated with a strong desire to succeed.
- Ability to work under pressure in a target-driven environment.
- Excellent organisational skills and attention to detail.
- Computer literate and confident using digital systems.
- Full UK Driving Licence.
- Commission & Bonus Structure
Your uncapped earnings are based upon
- Vehicle sales performance.
- Monthly sales targets achieved.
- Value-added product sales.
- Finance penetration and compliance.
- Accurate administration and sales processing.
- Customer Satisfaction (CSI).
- Online customer reviews.
What We Offer
- £24,000 basic salary.
- Uncapped commission with realistic high earning potential.
- Company vehicle or rental vehicle option (subject to role and eligibility).
- Manufacturer and Group training programmes.
- Career development opportunities across the John Banks Group.
- Auto-enrolment pension scheme.
- Death in Service benefit.
- Cycle to Work Scheme.
- Optional Private Healthcare.
- Employee Assistance Programme and Financial Wellbeing Support.
- Staff discounts across all John Banks Group businesses.
- Uniform/PPE supplied where applicable.
- Modern dealership environment with the latest digital technology.
- Working Hours
Monday to Friday
One weekday off each week
Saturday
Sunday
- Closed
- Holiday Entitlement
30 days' holiday per year including bank holidays.
Annual leave entitlement increases with length of service, up to a maximum equivalent of
26 days annual leave plus bank holidays .
Equal Opportunities
John Banks Group is proud to be an Equal Opportunities Employer.
We welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Employment is subject to satisfactory references, proof of the right to work in the UK and any other appropriate pre-employment checks.
Ready to Join Us?
If you are passionate about people, enjoy achieving results and want to build a successful career with one of East Anglia's leading automotive groups, we'd love to hear from you.
Apply today with your CV and become part of the John Banks Group success story.
Sales Specialist - Suzuki Ipswich employer: John Banks Group
John Banks Honda Ipswich is an excellent employer, offering a dynamic work environment where you can thrive as a Vehicle Technician & MOT Tester. With competitive salaries, monthly bonuses, and comprehensive training opportunities, we prioritise your professional growth while fostering a supportive team culture in our state-of-the-art workshop. Join us to be part of an award-winning dealership that values customer satisfaction and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist - Suzuki Ipswich
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Specialist - Suzuki Ipswich at John Banks Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including John Banks Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Specialist - Suzuki Ipswich. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Specialist - Suzuki Ipswich
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for John Banks Group:When writing your cover letter, make sure to tailor your message specifically for John Banks Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at John Banks Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show John Banks Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show John Banks Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with John Banks Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
