At a Glance
- Tasks: Engage with customers, manage enquiries, and deliver exceptional vehicle presentations.
- Company: Join John Banks Group, a top-performing family-owned automotive retailer.
- Benefits: Uncapped commission, career progression, and staff discounts on vehicles.
- Other info: Embrace technology and enjoy a supportive team culture.
- Why this job: Be part of a dynamic team and maximise your earning potential in a fast-paced environment.
- Qualifications: Experience in sales, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Location: John Banks Renault, Dacia & Alpine – Swann's Road, Cambridge
Job Type: Permanent – Full Time
Hours: Monday to Friday, 8:30am–6:00pm | Saturday 9:00am–5:00pm (with one weekday off) | No Sundays
Salary: Basic Salary + Uncapped John Banks Group Commission & Bonus Plan
Holiday: 22 days plus Bank Holidays, increasing with length of service
Join One of the UK's Highest Performing Renault Retailers
John Banks Group is one of East Anglia's leading family-owned automotive retailer groups, proudly representing Renault, Dacia and Alpine in Cambridge. Due to exceptional growth and continued success, we are expanding our Sales Team at our Swann's Road Cambridge dealership.
Our Cambridge operation is recognised as one of the highest-performing Renault dealerships in the UK, consistently achieving outstanding sales performance, exceptional customer satisfaction and some of the highest enquiry volumes in the network. Because demand continues to grow, we are looking for an experienced, ambitious and technology-driven Sales Specialist to help us manage increasing showroom traffic, online enquiries, customer appointments, vehicle demonstrations, test drives and follow-up activity.
If you're looking for a dealership where you'll be genuinely busy, surrounded by a successful team and given every opportunity to maximise your earnings, this is the opportunity you've been waiting for.
The Role
This isn't a role where you'll be waiting for customers to walk through the door. You'll be working with a constant flow of showroom visitors, manufacturer enquiries, digital leads and repeat customers, ensuring every enquiry receives an exceptional customer experience from first contact through to vehicle handover and beyond.
Working across the exciting Renault, Dacia and Alpine ranges, you'll deliver a modern, professional and consultative sales experience whilst promoting finance, service plans, accessories and value-added products.
Key Responsibilities
- Manage a high volume of showroom, telephone and digital enquiries.
- Arrange and conduct vehicle demonstrations and test drives.
- Build strong customer relationships from enquiry through to delivery and aftersales.
- Deliver engaging vehicle presentations both in person and through personalised video walkarounds.
- Recommend suitable finance packages, accessories and value-added products in a compliant manner.
- Maintain accurate customer records using our CRM and dealership management systems.
- Proactively follow up enquiries, quotations, outstanding prospects and existing customers.
- Work closely with the Sales Manager and wider team to maximise every sales opportunity.
- Consistently achieve individual and team sales objectives while delivering outstanding customer satisfaction.
What We're Looking For
We're looking for a motivated professional who enjoys working in a busy, target-driven environment and thrives on building lasting customer relationships. You'll ideally have:
- Previous experience as a Sales Executive or Sales Specialist within a franchised automotive dealership.
- A proven record of consistently achieving and exceeding sales targets.
- Outstanding communication and relationship-building skills.
- A confident, professional and customer-focused approach.
- Strong negotiation and closing skills.
- Excellent organisational and time-management abilities.
- The ability to manage multiple customer enquiries simultaneously while maintaining exceptional attention to detail.
- A passion for delivering first-class customer experiences.
- A full UK driving licence.
Technology is at the heart of this role. We're looking for someone who is confident using modern digital sales tools and embraces technology as part of the customer journey. You should be:
- Highly IT literate and comfortable using CRM and dealership management systems.
- Experienced using smartphones, tablets and mobile devices throughout the sales process.
- Confident creating personalised video presentations and communicating with customers digitally.
- Able to manage online leads, appointments and follow-ups efficiently using multiple systems.
- Comfortable learning and adopting new technologies and manufacturer digital platforms as they evolve.
What We Offer
Joining John Banks Group means joining a business that genuinely invests in its people. You'll benefit from:
- Uncapped commission and excellent bonus earning potential.
- A constant flow of high-quality customer enquiries.
- Manufacturer-accredited Renault, Dacia and Alpine training.
- Genuine career progression opportunities within the John Banks Group.
- Workplace Pension Scheme.
- Death in Service benefit.
- Cycle to Work Scheme.
- Staff discounts on vehicles, servicing, repairs and parts.
- Salary sacrifice schemes.
- Healthcare and wellbeing support.
- Optional employee vehicle rental scheme.
- A supportive, professional and friendly team environment.
Why Join Us?
This is a rare opportunity to become part of one of the UK's top-performing Renault dealerships. If you're an experienced automotive salesperson who enjoys working in a fast-paced environment, embraces technology, thrives on delivering exceptional customer service and wants to maximise your earning potential while representing three outstanding brands, we'd love to hear from you.
Apply Today
Please submit your CV together with a short covering letter explaining why you would be an excellent addition to the John Banks Group Sales Team. Applications should be submitted via our Careers Portal. If you have not heard from us within 14 days of your application, please assume you have been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities with John Banks Group.
Equality, Diversity & Inclusion
John Banks Group is proud to be an Equal Opportunities Employer. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Sales Specialist - New and Used Cars, Vans and EV in Cambridge employer: John Banks Group
John Banks Honda Ipswich is an excellent employer, offering a dynamic work environment where you can thrive as a Vehicle Technician & MOT Tester. With competitive salaries, monthly bonuses, and comprehensive training opportunities, we prioritise your professional growth while fostering a supportive team culture in our state-of-the-art workshop. Join us to be part of an award-winning dealership that values customer satisfaction and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist - New and Used Cars, Vans and EV in Cambridge
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Specialist - New and Used Cars, Vans and EV at John Banks Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including John Banks Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Specialist - New and Used Cars, Vans and EV. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Specialist - New and Used Cars, Vans and EV in Cambridge
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for John Banks Group:When writing your cover letter, make sure to tailor your message specifically for John Banks Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at John Banks Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show John Banks Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show John Banks Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with John Banks Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
