At a Glance
- Tasks: Ensure a smooth customer journey and assist in upselling additional services.
- Company: Join the John Banks Group, a leader in automotive service.
- Benefits: Enjoy a competitive salary, supportive team, and ongoing training.
- Other info: Be part of a dynamic team with great career growth potential.
- Why this job: Make a real difference in customer satisfaction and vehicle handover experiences.
- Qualifications: Strong organisational skills and previous automotive experience are essential.
The predicted salary is between 30000 - 40000 £ per year.
John Banks Group is seeking a proactive Aftersales Service Support / Service Administrator in Cambridge. This role is crucial for ensuring a smooth customer journey from vehicle arrival to handover. You'll manage customer communication, conduct vehicle checks, and assist in upselling additional services.
The ideal candidate will exhibit strong organizational skills and previous automotive experience. The position offers a supportive team environment and ongoing training along with a competitive salary and benefits package.
Aftersales Service & Upsell Support Specialist employer: John Banks Group
At John Banks Group, we pride ourselves on being an excellent employer by fostering a supportive team environment in Cambridge where your contributions truly matter. We offer ongoing training and development opportunities to help you grow in your role as an Aftersales Service & Upsell Support Specialist, alongside a competitive salary and benefits package that reflects our commitment to employee well-being and satisfaction.
