At a Glance
- Tasks: Welcome visitors, manage calls, and keep the reception area organised.
- Company: Join a well-established business in Leeds with a friendly atmosphere.
- Benefits: Flexible hours, great experience, and a chance to enhance your customer service skills.
- Other info: Opportunity to work flexibly and gain valuable front-of-house experience.
- Why this job: Perfect for those who love interacting with people and thrive in dynamic environments.
- Qualifications: Previous customer-facing experience and excellent communication skills are a plus.
The predicted salary is between 20250 - 24750 £ per year.
Jo Holdsworth Recruitment are currently looking for a friendly, organised and dependable Receptionist to provide occasional front-of-house cover for a well-established business based in Leeds.
This is an excellent opportunity for someone who enjoys interacting with people, delivering great customer service and ensuring a professional and welcoming environment.
The position will involve providing reception cover as and when required, depending on the client's needs.
Therefore, flexibility and the ability to work on an ad hoc basis are essential.
Key Responsibilities
- Greeting visitors and ensuring they receive a warm and professional welcome.
- Answering telephone calls and transferring enquiries to the appropriate departments.
- Maintaining a clean, organised and presentable reception area.
- Responding to general enquiries and assisting visitors as required.
- Carrying out general administrative tasks and supporting front-of-house operations.
- Ensuring the reception area runs efficiently throughout the day.
Experience, Skill Set and/or Qualifications
- Previous experience in reception, front-of-house or a customer-facing position would be advantageous.
- Excellent communication skills with a friendly and approachable manner.
- Professional, well-organised and dependable.
- Confident working independently and able to adapt quickly to new environments.
- Flexible with availability and willing to provide occasional cover, sometimes at short notice.
Due to the high volume of applications received, we are unfortunately unable to provide individual feedback.
If you have not heard from us within five days, please assume your application has been unsuccessful on this occasion.
By applying for this position, you consent to Jo Holdsworth Recruitment retaining your details for 30 days and contacting you using any of the contact methods provided in your application.
Receptionist in Leeds employer: JoH
JoH is an attractive employer due to its commitment to professional growth and a supportive work culture. Employees benefit from hybrid working arrangements and competitive compensation packages. The focus on continuous improvement and team collaboration makes it a great place to develop skills and advance careers.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Leeds
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like JoH and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at JoH and let us see your personality shine through!
We think you need these skills to ace Receptionist in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and JoH.
Get Familiar with Our Brand:Before applying, take some time to learn about JoH and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at JoH
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress JoH.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which JoH will surely appreciate.
