(Senior) ServiceNow Developer* in City of Westminster

In an era where digitalisation and modern IT infrastructure is revolutionising banking, we are shaping a technology-driven bank in which you as an IT professional will work closely with our business units. Our technology teams offer you an environment that will present you with exciting challenges - be it through the support and further development of legacy systems or the introduction of modern technologies such as AI, machine learning and highly automated trading applications.

Responsibilities

• Design and implementation of intelligent ServiceNow solutions with a focus on ITSM, CSM, ITOM/Discovery (CMDB/CSDM), workflow automation, and REST integrations (inbound/outbound)
• Active involvement in the conception, design, and implementation of new modules and functionalities on the ServiceNow platform
• Analysis of existing processes and development of tailored, user-centric solution concepts in close collaboration with stakeholders, architects, and developers
• End-to-end ownership of the development lifecycle - from feature development and testing through rollout, documentation, and knowledge transfer
• Ensuring an efficient, sustainable system architecture in line with current best practices and standards

Qualifications

• A completed degree in (Business) Informatics, Industrial Engineering, or a comparable qualification
• Several years of professional experience in ServiceNow development, ideally complemented by certifications such as CSA, CIS ITSM, CIS ITOM/Discovery (CMDB/CSDM), App Engine, Flow Designer, or Playbooks
• Strong understanding of ITSM, ITOM, and CSM processes, with solid skills in JavaScript, HTML, CSS, and REST/JSON
• Knowledge of the ITIL framework and experience working in agile environments (e.g., Scrum)
• Very good German language skills and solid written and spoken English proficiency
• A structured, solution-oriented working style and a strong team mindset, with enthusiasm for collaboration in interdisciplinary teams

Benefits

• Private pension plan - 10% of base salary contribution by Berenberg
• Generous 30 day holiday allowance
• Private Health Insurance
• Life Insurance scheme
• Flexible working hours
• Enhanced parental leave policies
• Employee Assistance Programme offering counselling sessions related to mental health, financial wellbeing and other topics

We are a leading European private bank, with over 430 years of experience and deep rooted history, but we are still shaping and heavily investing in our future. Our progress and evolution are driven by our people. We encourage them to try new approaches, voice their opinions and achieve success in their own way. We provide opportunities for them to develop their talents, explore different career paths and achieve their full potential. We’re an ambitious, forward-looking business, backed by centuries of tradition and built on innovation. You’ll find a culture that encourages people to think independently, act entrepreneurially and challenge the status quo. We place great importance on working on site, as we believe that being together in the office not only fosters creativity and efficiency, but also strengthens networks and builds trusting, collegial relationships. For us, this forms the foundation for productive and successful work. Together we collaborate to shape our business and fulfil our ambitious goals. We welcome you to join us in our commitment to always do the right thing for our people, clients and our business - Our future is where you take us!

Application Instructions

We will only accept applications submitted through our online application management system on the website. Berenberg is an Equal Opportunities Employer and prides itself on being a modern, dynamic and internationally orientated organisation. We value the rich diversity, skills and abilities and creative potential that people from differing backgrounds and experiences bring to the workplace. Every employee plays a vital role in providing quality service to all our customers and helping to create an inclusive working environment, where everyone can realise their full potential. We’re committed to finding reasonable accommodations for candidates who require adjustments during our recruiting process. Please contact us directly on recruitment@berenberg.com to discuss.