HR & Office Manager
About Us
At Joe\'s , we’re proud to be the UK’s leading independent lawn care service provider, with over 30 years of experience helping customers achieve the perfect lawn. Our expertise goes beyond just grass - we tackle everything from weeds and moss to pests and diseases, ensuring that every lawn we care for is in top condition throughout the seasons.
But we’re more than just lawn care. Joe\'s is a people‑first business with strong values at the heart of everything we do. Joe\'s is a team that thrives on warmth, bringing fun and enjoyment into everything we do. We believe in growth, both as professionals and individuals, constantly striving to learn, improve, and do better. We\'re not afraid to get our hands dirty - we know it takes mud to make things happen, and we embrace the challenges that come with it. Above all, we believe in nurture, caring deeply about our colleagues, customers, and the environment.
Our fully trained lawn care technicians deliver seasonal maintenance visits, including feeding, weed and moss control, aeration, scarification, and renovations, all backed by ongoing professional advice. We currently support customers across Leicestershire, Rutland, Lincolnshire, Northamptonshire, Bedfordshire, Cambridgeshire, and Norfolk, and we’re excited to keep growing.
About the Role
We’re looking for a people‑first, highly organised HR & Office Manager to join our team and be the heart of our employee experience. This role is perfect for someone who loves working with people, enjoys variety in their day, and takes pride in creating a positive, well‑run workplace.
You’ll own the full employee lifecycle, from hiring great talent and supporting managers, to creating a welcoming, well‑stocked office where people genuinely enjoy coming to work. You’ll also be a trusted point of contact for employees, helping to support wellbeing, performance, and day‑to‑day HR needs.
What You’ll Be Doing
Recruitment & Onboarding
- Own the end‑to‑end recruitment process, acting as the main point of contact for all things hiring
- Post roles, screen CVs, run first‑stage interviews, participate in second‑stage interviews, and coordinate work trials
- Deliver a smooth, welcoming onboarding experience for all new starters
- Coordinate and book training for new and existing employees
People & Culture
- Support employee wellbeing and mental health, helping to foster a supportive and inclusive workplace
- Plan and coordinate employee social events to keep our culture fun, connected, and engaging
- Act as a go‑to person for employees with HR‑related questions
Performance & Employee Relations
- Support managers with annual performance reviews
- Assist with performance management processes, including investigations and disciplinaries, with guidance from our external HR consultant
- Manage holiday bookings and ensure accurate tracking
- Handle all offboarding activities and manage the full leaver process with care and professionalism
Payroll & Administration
- Assist with monthly payroll processing, ensuring accuracy and timely support
Office Management
- Ensure the office runs smoothly day to day
- Keep office supplies and the kitchen fully stocked
- Enforce cleanliness standards to maintain a pleasant working environment
- Work closely with the property manager to ensure repairs and maintenance are completed promptly
What We’re Looking For
- Someone who genuinely enjoys working with people and supporting teams
- Strong organisational skills and the ability to juggle multiple priorities
- A proactive, approachable, and friendly communication style
- Confidence handling sensitive information with discretion and professionalism
- Previous experience in HR, office management, or a similar people‑focused role [HR experience is essential!]
Why Join Us?
- A varied role where no two days are the same
- Real ownership and autonomy
- The chance to shape employee experience and workplace culture
- A supportive team that values people, collaboration, and growth
If you’re passionate about creating a positive workplace and love being at the centre of people and office operations, we’d love to hear from you.
