At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch guest experiences and operational excellence.
- Company: Join Joe & The Juice, a people-centric food and beverage company with a fun culture.
- Benefits: Enjoy a great company culture, leadership programs, and international career opportunities.
- Other info: Work in a lively environment with a focus on high-quality products and customer satisfaction.
- Why this job: Be a part of a dynamic team that values inclusivity and personal growth.
- Qualifications: 2+ years in a leadership role and a passion for motivating others.
The predicted salary is between 30000 - 40000 £ per year.
Company Overview
Joe & The Juice is a people‑centric food and beverage company built around culture, serving juices, sandwiches, coffee, and more across 20 countries.
Job Summary
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance in all areas through collaboration with the District Manager. You will adhere to legal requirements, company policies, risk and compliance structures. You are expected to have a full overview of your store and lead team members ensuring efficient workflows, great guest experiences, and high‑quality products.
Key Responsibilities
- Virtue‑Based Leadership – lead the team in alignment with company virtues and operational principles.
- Recruitment – manage recruiting, pre‑boarding, onboarding, optimal team positioning and talent pipeline.
- Employee Engagement – develop and motivate team through development plans, feedback, in‑store training, and meetings to meet or exceed engagement benchmarks.
- Guest Experience – ensure a guest‑first approach, build strong relations locally, and increase loyalty.
- Operational Requirements – maintain a safe, secure, healthy environment, enforce hygiene, health, and safety standards, and uphold brand and local standards.
- Shift Planning – create optimal shift plans considering seasonality, events, traffic, and manage absences, onboarding, off‑boarding and legal working time.
- Stock Handling – own stock handling, counting, ordering, and maintain waste within target.
- Performance Management – build sales and optimize EBITDA to achieve KPI targets.
Key Qualifications
- Minimum 2 years of experience in a similar leadership role.
- Experience leading a team of at least 10 employees.
- Excellent interpersonal skills.
- Motivated to become a people‑centric leader.
Key Performance Indicators
- Operational Requirements: hygiene standard, pest and fire safety control, and 4‑wall compliance.
- Employee Engagement: engagement score, turnover, quick quits.
- Guest Experience: returning guests, app conversions, complaints, wait time, product availability, store audits.
- Store Performance: sales target, waste, salary cost, productivity, overhead cost, 4‑wall EBITDA.
Why Work With Us
- Great Company Culture – inclusive, social calendar, camaraderie.
- Leadership & Educational Programs – continuous learning, workshops, mentorship.
- Travel & Development Opportunities – international assignments, career advancement.
About Joe & The Juice
Founded in Copenhagen in 2002, Joe & The Juice has grown to more than 450 locations in 20 countries, employing over 4,500 people worldwide. The concept focuses on high‑quality, freshly prepared products and a distinctive bar experience.
Store Manager - Southbank Place New London employer: JOE & THE JUICE
At Joe & The Juice, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee engagement and development. As a Store Manager at our Southbank Place location, you will benefit from leadership and educational programmes, alongside opportunities for international travel and career advancement, all while being part of a dynamic team dedicated to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Southbank Place New London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Joe & The Juice's vibe. Check out their social media and website to see how they engage with customers and employees. This will help you connect during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved guest experiences. We want to hear about your successes and how you can bring that energy to Southbank Place. Be ready to share these stories in a way that highlights your people-centric approach.
✨Tip Number 3
Show off your engagement skills! Prepare to discuss how you've motivated teams in the past. Whether it’s through training or feedback, we love to see how you’ve built strong relationships and kept morale high. This is key for a Store Manager role!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team, store goals, or company culture. This shows that you’re not just looking for any job, but that you’re excited about being part of Joe & The Juice. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager - Southbank Place New London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about leading a team and creating amazing guest experiences. Share your love for food and beverage culture!
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any relevant achievements that align with our values at Joe & The Juice. We love seeing how you've made an impact in previous roles!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for people-centric leaders who can connect with our team and guests. Let us know what makes you unique and how you embody our company virtues!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Company Culture
Before your interview, dive into Joe & The Juice's culture and values. Understand their people-centric approach and how they prioritise guest experiences. This will help you align your answers with their ethos and show that you're a great fit for the team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on employee engagement and performance management. Highlight specific instances where your leadership made a positive impact.
✨Prepare for Operational Questions
Expect questions about operational requirements, such as hygiene standards and stock handling. Brush up on relevant regulations and best practices, and be ready to discuss how you would maintain these standards in your store.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company goals. This not only shows your interest but also helps you gauge if the company is the right fit for you.
