At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch guest experiences and operational excellence.
- Company: Join Joe & The Juice, a people-centric food and beverage company with a fun culture.
- Benefits: Enjoy a great company culture, leadership programs, and international career opportunities.
- Other info: Work in a lively environment with a focus on fresh, high-quality products.
- Why this job: Be part of a dynamic team that values inclusivity and personal growth.
- Qualifications: 2+ years in a leadership role and a passion for people-centric management.
The predicted salary is between 30000 - 40000 £ per year.
Company Overview
Joe & The Juice is a people‑centric food and beverage company built around culture, serving juices, sandwiches, coffee, and more across 20 countries.
Job Summary
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance in all areas through collaboration with the District Manager. You will adhere to legal requirements, company policies, risk and compliance structures. You are expected to have a full overview of your store and lead team members ensuring efficient workflows, great guest experiences, and high‑quality products.
Key Responsibilities
- Virtue‑Based Leadership – lead the team in alignment with company virtues and operational principles.
- Recruitment – manage recruiting, pre‑boarding, onboarding, optimal team positioning and talent pipeline.
- Employee Engagement – develop and motivate team through development plans, feedback, in‑store training, and meetings to meet or exceed engagement benchmarks.
- Guest Experience – ensure a guest‑first approach, build strong relations locally, and increase loyalty.
- Operational Requirements – maintain a safe, secure, healthy environment, enforce hygiene, health, and safety standards, and uphold brand and local standards.
- Shift Planning – create optimal shift plans considering seasonality, events, traffic, and manage absences, onboarding, off‑boarding and legal working time.
- Stock Handling – own stock handling, counting, ordering, and maintain waste within target.
- Performance Management – build sales and optimize EBITDA to achieve KPI targets.
Key Qualifications
- Minimum 2 years of experience in a similar leadership role.
- Experience leading a team of at least 10 employees.
- Excellent interpersonal skills.
- Motivated to become a people‑centric leader.
Key Performance Indicators
- Operational Requirements: hygiene standard, pest and fire safety control, and 4‑wall compliance.
- Employee Engagement: engagement score, turnover, quick quits.
- Guest Experience: returning guests, app conversions, complaints, wait time, product availability, store audits.
- Store Performance: sales target, waste, salary cost, productivity, overhead cost, 4‑wall EBITDA.
Why Work With Us
- Great Company Culture – inclusive, social calendar, camaraderie.
- Leadership & Educational Programs – continuous learning, workshops, mentorship.
- Travel & Development Opportunities – international assignments, career advancement.
About Joe & The Juice
Founded in Copenhagen in 2002, Joe & The Juice has grown to more than 450 locations in 20 countries, employing over 4,500 people worldwide. The concept focuses on high‑quality, freshly prepared products and a distinctive bar experience.
Store Manager - Southbank Place London employer: JOE & THE JUICE
At Joe & The Juice, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee engagement and development. As a Store Manager at our Southbank Place location, you will benefit from leadership and educational programmes, alongside opportunities for international travel and career advancement, all while being part of a dynamic team dedicated to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Southbank Place London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Joe & The Juice's vibe. Check out their social media and website to see how they engage with customers and employees. This will help you connect during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved guest experiences. We want to hear about your successes and how you can bring that energy to our store. Be ready to share these during your chat with us!
✨Tip Number 3
Show off your people skills! As a Store Manager, you'll be all about building relationships. During your interview, highlight times when you've motivated your team or resolved conflicts. This will demonstrate your ability to create a positive work environment.
✨Tip Number 4
Don’t forget to ask questions! We love candidates who are curious. Prepare some thoughtful questions about the role, team dynamics, or growth opportunities at Joe & The Juice. This shows us that you're serious about joining our crew!
We think you need these skills to ace Store Manager - Southbank Place London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating great guest experiences and leading a team. Share your love for food and beverage culture, and why you think Joe & The Juice is the perfect fit for you.
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience, especially in managing teams of 10 or more. We’re looking for specific examples of how you've driven employee engagement and improved guest experiences in your previous roles.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences relevant to the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Joe & The Juice!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Company Culture
Before your interview, dive into Joe & The Juice's culture and values. Understand their people-centric approach and how they prioritise guest experiences. This will help you align your answers with their ethos and show that you're a great fit for the team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've motivated teams in the past, handled conflicts, or improved employee engagement. Highlighting your experience with virtue-based leadership will resonate well.
✨Prepare for Operational Questions
Expect questions about operational requirements, such as hygiene standards and stock handling. Brush up on relevant regulations and think of scenarios where you've successfully managed these aspects in previous roles. This shows you’re not just a people person but also operationally savvy.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the company’s future, team dynamics, or training programmes. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
