At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and drive store performance.
- Company: Join Joe & The Juice, a vibrant brand with a focus on health and community.
- Benefits: Enjoy a great company culture, leadership programs, and travel opportunities.
- Other info: Be part of a diverse team committed to creating memorable experiences.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: 2+ years in a leadership role and a passion for people-centric management.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.
Key Responsibilities
- Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
- Recruitment: Responsible for recruiting, pre-boarding, and onboarding of team members, optimal team positioning, and future talent pipeline.
- Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and ensuring employee engagement scores meet the benchmark.
- Guest Experience: Ensure a guest-first approach, build strong guest relations through local community, and increase overall guest loyalty.
- Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards and ensuring brand and local standards are maintained.
- Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances; manage employee absence, onboarding, off-boarding, and ensure working time follows contractual obligations, union agreements, and legal requirements.
- Stock Handling: Full ownership of stock handling, including counting and ordering, to ensure optimal inventory and keep waste percentage below monthly target.
- Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
Key Qualifications
- Minimum 2 years of experience in a similar leadership role.
- Experience leading a team of 10 or more employees.
- Excellent interpersonal skills.
- Motivated to become a people-centric leader.
Key Performance Indicators
- Operational Requirements: Hygiene standard, pest and fire safety control, overall 4-wall compliance.
- Employee Engagement: Employee engagement score, staff turnover, and quick quits.
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA.
Why Work With Us
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.
About Joe & The Juice: Joe & The Juice is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. Joe & The Juice goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Store Manager - Kensington & Chelsea New London employer: JOE & THE JUICE
At Joe & The Juice, we pride ourselves on fostering a vibrant and inclusive work culture that values positivity and teamwork. As a Store Manager in the heart of Kensington & Chelsea, you will not only lead a passionate team but also benefit from extensive leadership and educational programmes designed to enhance your professional growth. With opportunities for travel and development, you will be part of a company dedicated to creating memorable guest experiences while contributing to a healthier world.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Kensington & Chelsea New London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Store Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since we’re all about creating memorable guest experiences, think of examples from your past that showcase your leadership skills and how you’ve engaged teams to deliver top-notch service.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on articulating your experience in leading teams and driving sales, as these are key for the Store Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our vibrant community at Joe & The Juice.
We think you need these skills to ace Store Manager - Kensington & Chelsea New London
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've effectively led teams in the past and how you can bring that to our store. Use specific examples to showcase your ability to motivate and engage your team.
Focus on Guest Experience:Since guest experience is key for us, share any relevant experiences where you've improved customer satisfaction or built strong relationships with guests. This will show us that you understand the importance of a guest-first approach and can contribute to our community.
Be Authentic:We love authenticity! Let your personality shine through in your application. Share your passion for the role and why you want to be part of our team. This helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at JOE & THE JUICE
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's operations, products, and guest experience strategies. Research Joe & The Juice’s values and how they align with your leadership style. This will show that you’re genuinely interested and prepared to lead effectively.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experiences in leading teams, especially in a retail environment. Prepare examples of how you've motivated your team, handled conflicts, and improved employee engagement. Highlighting your people-centric approach will resonate well with the interviewers.
✨Demonstrate Guest-Centric Thinking
Think about how you can enhance the guest experience at Joe & The Juice. Bring ideas on building strong community relations and increasing guest loyalty. Showing that you prioritise guests will reflect your understanding of the role and its impact on the business.
✨Prepare for Operational Questions
Expect questions related to operational requirements, such as stock handling and shift planning. Brush up on best practices for maintaining hygiene standards and managing inventory. Being knowledgeable about these areas will demonstrate your readiness to meet the store’s performance targets.
