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- Tasks: Lead daily store operations, ensuring top-notch guest experiences and team engagement.
- Company: Join JOE & THE JUICE, a global brand focused on healthy food and vibrant culture.
- Benefits: Enjoy a positive work environment, continuous learning, and opportunities for travel and career growth.
- Why this job: Be part of a dynamic team that values inclusivity and social connections while making a difference.
- Qualifications: Looking for passionate leaders with strong communication skills and a knack for team development.
- Other info: Contribute to a healthier world, one juice at a time, in a fun and engaging workplace.
The predicted salary is between 36000 - 60000 £ per year.
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About Joe & The Juice
Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance.
JOE & THE JUICE
About Joe & The Juice
Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance.
Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
Job Summary
Position title: Store Manager
Reports to: Regional Manager
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.
Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.
Key Responsibilities
- Value-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
- Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
- Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
- Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.
- Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
- Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
- Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
- Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
KEY PERFORMANCE INDICATORS
- Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance
- Employee Engagement: Employee engagement score, employee turnover, and quick quits
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA
Why Work With Us
Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.
Ready to embark on this exciting journey? Apply today and become a part of Joe & The Juice!
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Contract
Job function
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Job function
Sales and Business Development
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Industries
Food and Beverage Services
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Store Manager employer: JOE & THE JUICE
Contact Detail:
JOE & THE JUICE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Joe & The Juice's company culture and values. They emphasise positive attitudes, inclusivity, and social ties, so be prepared to demonstrate how you embody these virtues in your leadership style.
✨Tip Number 2
Showcase your experience in employee engagement and team development. Think of specific examples where you've successfully motivated a team or improved employee satisfaction, as this is crucial for the Store Manager role.
✨Tip Number 3
Prepare to discuss your operational management skills. Be ready to share how you've maintained high standards in hygiene, safety, and compliance in previous roles, as these are key responsibilities for the position.
✨Tip Number 4
Research the local community and market trends relevant to the store location. Understanding the customer base and how to enhance guest experiences will set you apart as a candidate who can drive sales and loyalty.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Joe & The Juice's company culture and values. Highlight how your personal values align with their virtues of Positive Attitude, Inclusion, Social Ties, and Growth in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in leadership, employee engagement, and guest experience management. Use specific examples that demonstrate your ability to lead a team and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food and beverage industry and your understanding of operational excellence. Mention how you can contribute to creating memorable guest experiences and improving team performance.
Highlight Relevant Skills: In your application, emphasise skills such as team leadership, recruitment, performance management, and stock handling. Provide concrete examples of how you've successfully managed these areas in previous roles.
How to prepare for a job interview at JOE & THE JUICE
✨Understand the Company Culture
Before your interview, take some time to research JOE & THE JUICE's company culture. Familiarise yourself with their values such as Positive Attitude, Inclusion, and Social Ties. This will help you align your answers with their expectations and demonstrate that you are a good fit for their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate your team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved employee engagement. Highlighting these skills will show that you can foster a positive work environment.
✨Prepare for Operational Questions
Expect questions related to operational management, such as how you would handle stock control or ensure compliance with health and safety standards. Be ready to discuss specific strategies you've used in previous roles to maintain operational excellence and achieve sales targets.
✨Emphasise Guest Experience
JOE & THE JUICE places a strong emphasis on guest experience. Be prepared to discuss how you would create memorable experiences for customers and build loyalty within the community. Share any relevant examples of how you've enhanced customer satisfaction in your previous roles.
