At a Glance
- Tasks: Lead daily store operations, ensuring top-notch guest experiences and team engagement.
- Company: Join JOE & THE JUICE, a people-centric food and beverage brand.
- Benefits: Enjoy a vibrant work culture, competitive salary, and opportunities for growth.
- Other info: Dynamic environment with a focus on operational excellence and employee engagement.
- Why this job: Make a real impact by leading a passionate team and enhancing guest loyalty.
- Qualifications: Experience in leadership, team development, and a passion for customer service.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Store Manager role at JOE & THE JUICE.
About Joe & The Juice
Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance. Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
Job Summary
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.
Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.
Key Responsibilities
- Value-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
- Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
- Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
- Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behaviour principles and hereby increase overall guest loyalty.
- Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
- Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
- Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
- Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
Key Performance Indicators
- Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance.
- Employee Engagement: Employee engagement score, employee turnover, and quick quits.
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Food and Beverage Services
Store Manager in Bath employer: JOE & THE JUICE
At JOE & THE JUICE, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee engagement and personal growth. As a Store Manager, you will not only lead a passionate team but also have access to comprehensive training and development opportunities, ensuring your career flourishes in our dynamic environment. Join us in creating memorable guest experiences while enjoying the benefits of a supportive workplace that values positivity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Bath
✨Tip Number 1
Network like a pro! Get out there and connect with people in the food and beverage industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current Store Managers for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've led teams in the past. Talk about how you’ve motivated staff, improved guest experiences, or tackled operational challenges. This will help them see you as a strong candidate for the Store Manager role.
✨Tip Number 3
Prepare for interviews by researching JOE & THE JUICE’s culture and values. Think about how your own experiences align with their focus on employee engagement and guest experience. Bring this knowledge into your conversations to show you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JOE & THE JUICE family. Keep an eye on our careers page for the latest opportunities and updates!
We think you need these skills to ace Store Manager in Bath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating great guest experiences and leading a team. Share your personal connection to our company virtues like Positive Attitude and Growth.
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your relevant experience in leadership, employee engagement, and operational excellence. We love seeing how your past roles align with what we’re looking for!
Be Specific:In your cover letter, be specific about your achievements. Use numbers and examples to demonstrate how you've met sales targets or improved team performance. This helps us see the impact you could have at JOE & THE JUICE.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Company Culture
Before your interview, dive deep into JOE & THE JUICE's company culture. Familiarise yourself with their virtues like Positive Attitude and Inclusion. This will help you align your answers with their values and show that you're a great fit for their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed team members in the past. Highlight any successful recruitment or training initiatives you've led to demonstrate your capability in building a strong team.
✨Emphasise Guest Experience
JOE & THE JUICE places a high value on guest experiences. Be ready to discuss how you've previously enhanced customer satisfaction and loyalty. Share specific strategies you've implemented to create memorable experiences for guests.
✨Prepare for Operational Questions
Expect questions about operational requirements and performance management. Brush up on your knowledge of hygiene standards, stock handling, and budgeting. Being able to discuss these topics confidently will show that you understand the role's responsibilities.
