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- Tasks: Supervise daily operations, ensuring guest satisfaction and team productivity.
- Company: Join Joe & the Juice, a vibrant and inclusive fast-casual brand.
- Benefits: Enjoy a positive culture, leadership programs, and travel opportunities.
- Other info: Be part of a diverse team creating memorable experiences.
- Why this job: Make a real impact while developing your skills in a fun environment.
- Qualifications: Strong leadership skills and a passion for guest experience.
The predicted salary is between 25000 - 30000 ÂŁ per year.
As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift. Your main responsibility is to maintain operational excellence by observing, delegating, and executing daily concept workflow (DCWF), and hereby deliver a high degree of guest satisfaction, leading to financial performance. Acting as a key support to the store management team, you will set the tone for an engaging and motivated workplace through a people‑centric corrective feedback culture and a train‑every‑day mindset.
Key Responsibilities
- DCWF: Ensure DCWF is executed to the highest possible standards by following the set structure and by observing operational gaps based on traffic in the store. Delegate tasks accordingly to maintain a focused and productive team and follow up on the execution with corrective and acknowledging feedback.
- Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task‑monitoring system to ensure adherence with our food & bar safety principles: Pink Standard. Responsible for honest documentation and reporting any malfunctions or issues in the store.
- Juicer Training: Carry out planned Juicer training following our global training mantra: “Knowledge – Training – Practice – Validation” leading to skilled, engaged, and dedicated team members.
- Guest Experience: Lead by example, encourage, and follow up on the team to deliver exceptional guest experience through our brand behaviour principles. Furthermore, ensuring guest satisfaction by handling in‑store guest feedback professionally.
- Financial Accountability: Monitor and optimize the sales performance during shifts by communicating and following up on daily commercial targets. Carry out deliveries, including reporting, and supervising general type‑in culture.
Key Performance Indicators
- Operational Requirements: Task‑monitoring checklists completion rate
- Guest Experience: Guest feedback ratings – Myli score, App ratings
- Store Performance: Daily commercial targets, Waste registration, Employee meal type‑ins, Delivery reporting
Why Work With Us
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.
About Joe & The Juice: JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employ more than 4,500 people worldwide.
Shift Manager - Oxford [Westgate] employer: JOE & THE JUICE
Contact Detail:
JOE & THE JUICE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Oxford [Westgate]
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your people skills! As a Shift Manager, you'll need to lead and motivate your team. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts, and be ready to share those stories during your chat.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the company. Ask about their training programs or how they maintain guest satisfaction – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Joe & the Juice and contributing to a healthier world, one juice at a time.
We think you need these skills to ace Shift Manager - Oxford [Westgate]
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about being a Shift Manager and how you can contribute to our vibrant team at Joe & the Juice.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the responsibilities of the Shift Manager role. We love seeing how your past experiences can bring value to our daily operations and guest satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Brand Inside Out
Before your interview, make sure you understand Joe & the Juice's values and mission. Familiarise yourself with their menu, the concept of operational excellence, and how they prioritise guest experience. This will show your genuine interest in the role and help you connect your answers to their brand ethos.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, delegated tasks, or provided constructive feedback. Highlight your ability to motivate others and create a positive work environment.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss how you've handled challenges in previous roles. Think about times when you had to address operational gaps or improve guest satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the training programs available for new managers or how the company measures guest satisfaction. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.