At a Glance
- Tasks: Supervise daily operations, ensuring high guest satisfaction and team productivity.
- Company: Join Joe & the Juice, a vibrant and inclusive fast-casual brand.
- Benefits: Enjoy a great company culture, leadership programs, and travel opportunities.
- Other info: Be part of a global brand with over 450 locations and a commitment to health.
- Why this job: Lead a motivated team while developing your skills in a dynamic environment.
- Qualifications: Strong leadership skills and a passion for guest experience.
The predicted salary is between 30000 - 40000 £ per year.
As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift. Your main responsibility is to maintain operational excellence by observing, delegating, and executing daily concept workflow (DCWF), and hereby deliver a high degree of guest satisfaction, leading to financial performance. Acting as a key support to the store management team, you will set the tone for an engaging and motivated workplace through a people‑centric corrective feedback culture and a train‑every‑day mindset.
KEY RESPONSIBILITIES
- DCWF: Ensure DCWF is executed to the highest possible standards by following the set structure and by observing operational gaps based on traffic in the store. Delegate tasks accordingly to maintain a focused and productive team and follow up on the execution with corrective and acknowledging feedback.
- Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task‑monitoring system to ensure adherence with our food & bar safety principles: Pink Standard. Responsible for honest documentation and reporting any malfunctions or issues in the store.
- Juicer Training: Carry out planned Juicer training following our global training mantra: “Knowledge – Training – Practice – Validation” leading to skilled, engaged, and dedicated team members.
- Guest Experience: Lead by example, encourage, and follow up on the team to deliver exceptional guest experience through our brand behaviour principles. Furthermore, ensuring guest satisfaction by handling in‑store guest feedback professionally.
- Financial Accountability: Monitor and optimize the sales performance during shifts by communicating and following up on daily commercial targets. Carry out deliveries, including reporting, and supervising general type‑in culture.
KEY PERFORMANCE INDICATORS
- Operational Requirements: Task‑monitoring checklists completion rate
- Store Performance: Daily commercial targets, waste registration, employee meal type‑ins, delivery reporting
WHY WORK WITH US
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
ABOUT JOE & THE JUICE
JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade‑off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C‑suite, VPs, and directors, have started behind the bar. We continue to evolve our people‑centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Shift Manager - Kings Road, Chelsea New London employer: JOE & THE JUICE
At Joe & the Juice, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises positivity and teamwork. As a Shift Manager in the heart of Chelsea, you'll benefit from extensive leadership and educational programmes, ensuring your professional growth while enjoying a dynamic social calendar filled with events that strengthen team bonds. With opportunities for international assignments and career advancement, you will be part of a company that values your development and well-being, making it an exceptional place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Kings Road, Chelsea New London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Joe & the Juice's vibe on social media or their website. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Shift Manager, especially around guest satisfaction and team leadership.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've motivated a team or handled guest feedback. This will highlight your ability to create an engaging workplace, which is key for the Shift Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really want to be part of the Joe & the Juice family.
We think you need these skills to ace Shift Manager - Kings Road, Chelsea New London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Shift Manager and how you can contribute to our vibrant team at Joe & the Juice.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the responsibilities of the Shift Manager role. We love seeing how your past experiences can bring value to our daily operations and guest satisfaction!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Joe & the Juice’s mission and values. Understand their focus on health and taste, and be ready to discuss how you can contribute to maintaining that balance in your role as a Shift Manager.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team, delegated tasks, or provided constructive feedback. This will demonstrate your ability to create an engaging workplace.
✨Emphasise Guest Experience
Be ready to talk about how you would ensure exceptional guest experiences. Think of specific strategies you could implement to handle feedback and improve service, aligning with Joe & the Juice’s brand behaviour principles.
✨Prepare for Operational Questions
Expect questions about daily operations and how you would maintain standards. Brush up on your knowledge of food safety principles and operational workflows, as these are crucial for the role. Show that you can monitor performance and optimise sales effectively.
