At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch guest experiences and operational excellence.
- Company: Join Joe & The Juice, a vibrant brand with a focus on health and community.
- Benefits: Enjoy a great company culture, leadership programs, and travel opportunities.
- Other info: Be part of a global team dedicated to creating memorable experiences.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: 2+ years in a leadership role and a passion for people-centric management.
The predicted salary is between 31500 - 38500 £ per year.
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.
Key Responsibilities
- Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
- Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
- Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
- Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behaviour principles and hereby increase overall guest loyalty.
- Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
- Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget.
- Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
- Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
Key Qualifications
- Minimum 2 years of experience in a similar leadership role
- Experience in being a part of a team of +10 employees
- Excellent interpersonal skills
- Motivated to become a people-centric leader
Key Performance Indicators
- Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance
- Employee Engagement: Employee engagement score, employee turnover, and quick quits
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA.
Why Work with Us
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.
Store Manager - 3 Bligh's Ct, Sevenoaks Sevenoaks employer: JOE & THE JUICE
At JOE & THE JUICE, we pride ourselves on being a people-centric employer that fosters a vibrant and inclusive work culture in the heart of Bristol Cabot Circus. Our commitment to employee growth is evident through our comprehensive leadership and educational programs, as well as exciting travel opportunities that allow you to explore new horizons while building a meaningful career. Join us to be part of a dynamic team where your personality shines, friendships flourish, and every shift is an opportunity for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - 3 Bligh's Ct, Sevenoaks Sevenoaks
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JOE & THE JUICE, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JOE & THE JUICE!
We think you need these skills to ace Store Manager - 3 Bligh's Ct, Sevenoaks Sevenoaks
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JOE & THE JUICE, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JOE & THE JUICE and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JOE & THE JUICE that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JOE & THE JUICE
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
