At a Glance
- Tasks: Drive digital growth and manage e-commerce strategies for a vibrant food and beverage brand.
- Company: Join a people-centric company that values culture, creativity, and community.
- Benefits: Enjoy a competitive benefits package, including health insurance and fun social activities.
- Other info: Be part of a supportive team with excellent career development opportunities.
- Why this job: Transform your job into a lifestyle while making a real impact in a dynamic environment.
- Qualifications: Experience in e-commerce and strong stakeholder management skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
WHY WORK AT JOE & THE JUICE
JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more.
When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.
WHY WORK AT JOE & THE JUICE
JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more.
When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.
We believe in four simple virtues that shape everything we do
- Positive Attitude
- Inclusion
- Social Ties
- Growth
For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.
From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow.
You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).
If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.
Your Mission
This is an evolving role at the heart of JOE & THE JUICE UK's digital growth agenda, responsible for the end-to-end commercial performance of the UK's digital revenue channels.
Based in the London, the role sits within the UK Commercial team, working closely with Operations, Marketing, Supply Chain, and Global HQ.
Reporting to the Commercial Director, this role owns full P&L across third-party delivery aggregators, self-service kiosks, in-store digital menus, and the catering channel, and leads a team spanning e-commerce operations and catering sales.
It combines strategic ownership of channel growth with hands‑on execution of promotional and partnership activity, ensuring every digital touchpoint drives commercial performance across a 90+ site UK estate.
As the catering programme matures and the digital estate expands, there's real scope to grow the team and shape the next phase of JOE's UK digital strategy.
Key Responsibilities
- Own and evolve the UK e-commerce strategy across delivery aggregators, kiosks, in-store digital menus, and catering, holding full P&L accountability for revenue, investment, and commercial outcomes.
- Build and scale the promotional calendar and platform growth initiatives across all digital channels, including aggregator incentive schemes and sponsored placements.
- Design and manage commercial relationships with third-party delivery aggregators (Deliveroo, Uber Eats, and Just Eat), covering trading terms, marketing investment, and contract negotiations.
- Lead the end-to-end rollout and ongoing commercial strategy of the UK catering programme, from compliance and menu development through to delivery infrastructure.
- Oversee and improve kiosk and in-store digital performance, balancing platform-wide consistency with local operational needs.
- Ensure compliance with relevant platform, regulatory, and operational standards across all digital channels.
- Partner with the UK MD, Operations, Marketing, Supply Chain, and Global HQ to align digital channel activity with wider business priorities.
- Drive performance reporting and insight, presenting channel health and commercial trajectory to senior leadership.
- What You'll Bring
- Strong commercial experience in e-commerce, digital channels, or multi-site retail or hospitality, ideally gained at scale.
- Hands‑on experience managing third‑party delivery aggregator relationships and trading terms.
- A defining capability for turning complex, multi‑channel data into clear commercial recommendations.
- Familiarity with kiosk, in‑store digital, or catering operations is a plus.
- Strong stakeholder management skills, with the ability to influence across functions and seniority levels.
- Advanced Excel and reporting skills, with confidence presenting to senior leadership.
• Fluent in English - other languages are a bonus!
Our Benefits
We offer a benefits package that includes a paid pension plan, health insurance, parental leave, and additional vacation. Besides that, we provide some JOE‑ified benefits:
- Our London Office is conveniently located in the heart of Oxford Circus, where over 40 friendly faces come together!
- At JOE, we embrace a flat hierarchy that values every opinion, creating a welcoming space for your ideas and suggestions to thrive.
- Join us for our lively monthly social calendar filled with fun activities like running club, wine tasting, creative evenings, and Friday bars‑there's always something exciting happening!
- As part of our team, you'll have the opportunity to take on a BTC (Behind the Counter) shift in one of our bars twice a year, adding a unique touch to your experience.
Ready to turn a job into a lifestyle?
About Joe & The Juice
JOE & THE JUICE is a healthy fast‑casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide.
From day one, our ambition has been to prove that there should be no trade‑off between taste and health.
We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres.
JOE & THE JUICE goes beyond products towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.
We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar.
We continue to evolve our people‑centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
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Senior Channel Manager employer: JOE & THE JUICE
At JOE & THE JUICE, we pride ourselves on being a people-centric employer that fosters a vibrant and inclusive work culture in the heart of Bristol Cabot Circus. Our commitment to employee growth is evident through our comprehensive leadership and educational programs, as well as exciting travel opportunities that allow you to explore new horizons while building a meaningful career. Join us to be part of a dynamic team where your personality shines, friendships flourish, and every shift is an opportunity for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Channel Manager
✨Join Food Science Communities
Get involved in food science forums and communities, both online and offline. Platforms like LinkedIn Groups or Reddit can be goldmines for job leads and valuable insights. Plus, you’ll connect with other food enthusiasts who might even point you towards openings at companies like JOE & THE JUICE.
✨Attend Industry Conferences and Workshops
Check out exhibitions and workshops in the food science sector. Events like the International Congress on Food Technology are not just knowledge hubs, but also great networking opportunities. You never know who you might bump into – perhaps a hiring manager from JOE & THE JUICE!
✨Show Off Your Passion for Food Tech
Start a blog or social media channel showcasing innovative food science projects or trends. This not only showcases your expertise but also raises your visibility in the field. When you apply for a role at companies like JOE & THE JUICE, they’ll see you’re proactive and truly passionate about food technology.
✨Leverage University Career Services
If you're fresh out of uni, make use of your career services! They often have exclusive job boards and connections with companies looking for graduates. Don't forget to mention your interest in roles like those at JOE & THE JUICE, and they might have insider tips or referrals just for you!
We think you need these skills to ace Senior Channel Manager
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at JOE & THE JUICE, make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
Highlight Technical Skills:In the food science and technology industry, technical skills are key. Be sure to list any specific skills you have related to food safety, quality control, or food processing technologies on your CV. Also, mention any software or analytical tools you’re proficient in, as this shows you're ready to hit the ground running at JOE & THE JUICE.
Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to JOE & THE JUICE. Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at JOE & THE JUICE. It shows you're committed to your professional development.
How to prepare for a job interview at JOE & THE JUICE
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
✨Show Off Your Project Experience
Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
✨Emphasise Your Soft Skills
Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
✨Stay Up-to-Date with Industry Trends
Make sure you’re clued up about the latest trends in food science and technology — think sustainability, food safety, and innovative processing techniques. Discussing these topics during your interview can demonstrate your enthusiasm for the field and how you can contribute to JOE & THE JUICE’s mission.
