At a Glance
- Tasks: Supervise daily operations, ensure high standards, and deliver exceptional guest experiences.
- Company: Join Joe & the Juice, a vibrant and inclusive fast-casual brand with global presence.
- Benefits: Enjoy leadership training, travel opportunities, and a supportive company culture.
- Other info: Diverse workplace with opportunities for career advancement and development.
- Why this job: Be part of a dynamic team that values positivity and personal growth.
- Qualifications: Strong leadership skills and a passion for delivering great customer service.
The predicted salary is between 24000 - 30000 € per year.
The Shift Manager at Joe & the Juice plays a vital role in supervising the daily operations of the assigned shift, maintaining operational excellence, and supporting the store management team to achieve high guest satisfaction and financial performance.
Key Responsibilities
- DCWF: Ensure the daily concept workflow is executed to the highest standards, observe operational gaps, delegate tasks, and follow up with corrective and acknowledging feedback.
- Cleanliness & Standards: Oversee and delegate safety and hygiene checklists, ensuring adherence to the Pink Standard, document incidents, and report malfunctions.
- Juicer Training: Deliver planned training following the “Knowledge – Training – Practice – Validation” mantra, ensuring team members are skilled and engaged.
- Guest Experience: Lead by example to deliver exceptional guest experience, encourage the team, and handle in‑store feedback professionally.
- Financial Accountability: Monitor and optimise sales performance during shifts, communicate and follow up on daily commercial targets, handle deliveries and reporting.
Key Performance Indicators
- Operational Requirements: Completion rate of task‑monitoring checklists.
- Store Performance: Daily commercial targets, waste registration, employee meal type‑ins, delivery reporting.
Why Work With Us
- Great company culture that values positive attitudes, inclusivity, and social ties.
- Leadership and educational programs: workshops, training sessions, and mentorship to enhance professional skills.
- Travel and development opportunities: exchange programs, international assignments, and career advancement.
Joe & the Juice is a healthy fast‑casual concept founded in Copenhagen in 2002, with more than 450 locations across 20 countries worldwide. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches while investing heavily in internal development through our Moneyball career system. We welcome individuals from all backgrounds and encourage diversity in our workplace.
Shift Manager - Oxford [Westgate] L29 Westgate [Oxford] employer: JOE & THE JUICE
At Joe & the Juice, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises positivity and teamwork. As a Shift Manager in Oxford, you'll benefit from comprehensive leadership training and development opportunities, ensuring your professional growth while contributing to an exceptional guest experience. Join us in a dynamic environment where your contributions are valued, and enjoy the unique advantage of being part of a global brand committed to health and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Oxford [Westgate] L29 Westgate [Oxford]
✨Tip Number 1
Get to know the company culture! Before your interview, check out Joe & the Juice's vibe on social media or their website. Understanding their values will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Shift Manager role.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past where you've led a team or improved guest experiences. Be ready to share these stories to demonstrate how you'd fit into the Shift Manager position.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds!
We think you need these skills to ace Shift Manager - Oxford [Westgate] L29 Westgate [Oxford]
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about being a Shift Manager at Joe & the Juice and how you can contribute to our vibrant culture.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight relevant experience that showcases your ability to manage shifts, train team members, and deliver exceptional guest experiences. We love seeing how your skills align with our needs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Company Inside Out
Before your interview, make sure you research Joe & the Juice thoroughly. Understand their values, mission, and what makes them unique in the fast-casual market. This will not only impress your interviewers but also help you align your answers with their culture.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to show that you can lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved operational efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Guest Experience Focus
Since guest satisfaction is key at Joe & the Juice, be ready to discuss how you've previously enhanced customer experiences. Think of specific instances where you went above and beyond for a customer or implemented feedback to improve service.
✨Prepare for Operational Questions
Expect questions about managing daily operations, such as how you would handle staff training or ensure cleanliness standards. Brush up on relevant operational practices and be prepared to discuss how you would monitor performance and achieve commercial targets during your shifts.
