At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch guest experiences and operational excellence.
- Company: Join Joe & The Juice, a global leader in fresh food and beverage culture.
- Benefits: Enjoy a great company culture, leadership programs, and international career opportunities.
- Other info: Work in a fun, inclusive atmosphere with a strong focus on personal development.
- Why this job: Be a people-centric leader in a dynamic environment with endless growth potential.
- Qualifications: 2+ years in a leadership role and experience managing a team of 10+.
The predicted salary is between 30000 - 40000 £ per year.
Joe & The Juice is a people‑centric food and beverage company built around culture, serving juices, sandwiches, coffee, and more across 20 countries.
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance in all areas through collaboration with the District Manager. You will adhere to legal requirements, company policies, risk and compliance structures. You are expected to have a full overview of your store and lead team members ensuring efficient workflows, great guest experiences, and high‑quality products.
Key Responsibilities
- Virtue‑Based Leadership – lead the team in alignment with company virtues and operational principles.
- Recruitment – manage recruiting, pre‑boarding, onboarding, optimal team positioning and talent pipeline.
- Employee Engagement – develop and motivate team through development plans, feedback, in‑store training, and meetings to meet or exceed engagement benchmarks.
- Guest Experience – ensure a guest‑first approach, build strong relations locally, and increase loyalty.
- Operational Requirements – maintain a safe, secure, healthy environment, enforce hygiene, health, and safety standards, and uphold brand and local standards.
- Shift Planning – create optimal shift plans considering seasonality, events, traffic, and manage absences, onboarding, off‑boarding and legal working time.
- Stock Handling – own stock handling, counting, ordering, and maintain waste within target.
- Performance Management – build sales and optimize EBITDA to achieve KPI targets.
Key Qualifications
- Minimum 2 years of experience in a similar leadership role.
- Experience leading a team of at least 10 employees.
- Excellent interpersonal skills.
- Motivated to become a people‑centric leader.
Key Performance Indicators
- Operational Requirements: hygiene standard, pest and fire safety control, and 4‑wall compliance.
- Employee Engagement: engagement score, turnover, quick quits.
- Guest Experience: returning guests, app conversions, complaints, wait time, product availability, store audits.
- Store Performance: sales target, waste, salary cost, productivity, overhead cost, 4‑wall EBITDA.
Why Work With Us
- Great Company Culture – inclusive, social calendar, camaraderie.
- Leadership & Educational Programs – continuous learning, workshops, mentorship.
- Travel & Development Opportunities – international assignments, career advancement.
Founded in Copenhagen in 2002, Joe & The Juice has grown to more than 450 locations in 20 countries, employing over 4,500 people worldwide. The concept focuses on high‑quality, freshly prepared products and a distinctive bar experience.
Store Manager - Southbank Place New London employer: JOE & THE JUICE
At Joe & The Juice, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee engagement and development. As a Store Manager at our Southbank Place location, you will benefit from continuous learning opportunities, a supportive team environment, and the chance to lead a passionate group dedicated to delivering exceptional guest experiences. Join us to be part of a dynamic company that values your growth and offers exciting career advancement possibilities across our global network.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Southbank Place New London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Joe & The Juice's vibe. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved guest experiences. We want to hear how you’ve motivated others and tackled challenges. Be ready to share these during your chat!
✨Tip Number 3
Show off your people skills! During the interview, focus on how you engage with team members and guests. Share your strategies for building relationships and creating a positive atmosphere. Remember, it’s all about that guest-first approach!
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team dynamics. This shows you’re serious about the position and helps you figure out if it’s the right fit for you. And hey, apply through our website for a smoother process!
We think you need these skills to ace Store Manager - Southbank Place New London
Some tips for your application 🫡
Show Your Leadership Skills:As a Store Manager, we want to see your leadership style shine through in your application. Share examples of how you've motivated and developed your team in previous roles, and don’t forget to highlight any experience you have with recruitment and employee engagement.
Focus on Guest Experience:We’re all about creating great guest experiences at Joe & The Juice. In your application, make sure to mention how you've previously enhanced customer satisfaction and built strong relationships with guests. This will show us that you understand the importance of a guest-first approach.
Be Specific About Your Achievements:When detailing your past experiences, be specific about your achievements. Use numbers and metrics where possible to demonstrate how you’ve met or exceeded performance targets, whether it’s sales growth, employee engagement scores, or operational compliance.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Company Culture
Before your interview, dive into Joe & The Juice's culture. Understand their values and how they prioritise a people-centric approach. This will help you align your answers with what they stand for and show that you're a great fit.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed team members in the past. Highlight your experience in managing a team of at least 10 employees and how you’ve handled challenges.
✨Emphasise Guest Experience
Joe & The Juice is all about creating great guest experiences. Be ready to discuss how you've previously ensured customer satisfaction and built loyalty. Think of specific instances where you turned a complaint into a positive outcome.
✨Prepare for Operational Questions
Expect questions around operational requirements like hygiene standards and stock handling. Brush up on your knowledge of these areas and be prepared to discuss how you’ve maintained compliance and efficiency in your previous roles.
