At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch guest experiences and operational excellence.
- Company: Join Joe & The Juice, a global leader in fresh food and beverages.
- Benefits: Enjoy a fun culture, leadership training, and opportunities for international travel.
- Other info: Great career growth potential in an inclusive environment.
- Why this job: Be part of a dynamic team that values people and creativity.
- Qualifications: 2+ years in a leadership role with strong interpersonal skills.
The predicted salary is between 30000 - 40000 £ per year.
Joe & The Juice is a people‑centric food and beverage company built around culture, serving juices, sandwiches, coffee, and more across 20 countries.
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance in all areas through collaboration with the District Manager. You will adhere to legal requirements, company policies, risk and compliance structures. You are expected to have a full overview of your store and lead team members ensuring efficient workflows, great guest experiences, and high‑quality products.
Key Responsibilities
- Virtue‑Based Leadership – lead the team in alignment with company virtues and operational principles.
- Recruitment – manage recruiting, pre‑boarding, onboarding, optimal team positioning and talent pipeline.
- Employee Engagement – develop and motivate team through development plans, feedback, in‑store training, and meetings to meet or exceed engagement benchmarks.
- Guest Experience – ensure a guest‑first approach, build strong relations locally, and increase loyalty.
- Operational Requirements – maintain a safe, secure, healthy environment, enforce hygiene, health, and safety standards, and uphold brand and local standards.
- Shift Planning – create optimal shift plans considering seasonality, events, traffic, and manage absences, onboarding, off‑boarding and legal working time.
- Stock Handling – own stock handling, counting, ordering, and maintain waste within target.
- Performance Management – build sales and optimize EBITDA to achieve KPI targets.
Key Qualifications
- Minimum 2 years of experience in a similar leadership role.
- Experience leading a team of at least 10 employees.
- Excellent interpersonal skills.
- Motivated to become a people‑centric leader.
Key Performance Indicators
- Operational Requirements: hygiene standard, pest and fire safety control, and 4‑wall compliance.
- Employee Engagement: engagement score, turnover, quick quits.
- Guest Experience: returning guests, app conversions, complaints, wait time, product availability, store audits.
- Store Performance: sales target, waste, salary cost, productivity, overhead cost, 4‑wall EBITDA.
Why Work With Us
- Great Company Culture – inclusive, social calendar, camaraderie.
- Leadership & Educational Programs – continuous learning, workshops, mentorship.
- Travel & Development Opportunities – international assignments, career advancement.
Founded in Copenhagen in 2002, Joe & The Juice has grown to more than 450 locations in 20 countries, employing over 4,500 people worldwide. The concept focuses on high‑quality, freshly prepared products and a distinctive bar experience.
Store Manager - Southbank Place London employer: JOE & THE JUICE
At Joe & The Juice, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee engagement and development. As a Store Manager in the dynamic Southbank Place, London, you will benefit from our commitment to continuous learning through leadership programmes and mentorship, while enjoying the camaraderie of a supportive team. With opportunities for international assignments and career advancement, we are dedicated to helping you thrive in your role and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Southbank Place London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Joe & The Juice's vibe. Check out their social media and website to see how they engage with customers and employees. This will help you connect during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved guest experiences. Be ready to share these during your interview to demonstrate your people-centric approach and operational skills.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. This insider info can give you an edge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Joe & The Juice family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Store Manager - Southbank Place London
Some tips for your application 🫡
Show Your Leadership Skills:When applying for the Store Manager role, make sure to highlight your leadership experience. We want to see how you've motivated and developed teams in the past, so share specific examples that showcase your people-centric approach.
Tailor Your Application:Don’t just send a generic CV! We love it when candidates tailor their applications to fit our company culture and values. Mention how your personal values align with Joe & The Juice’s virtues and operational principles.
Focus on Guest Experience:Since guest experience is key for us, include any relevant experience you have in enhancing customer satisfaction. Share stories about how you’ve built strong relationships with guests and improved their overall experience in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re genuinely interested in joining our team!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Company Culture
Before your interview, dive into Joe & The Juice's culture. Understand their values and how they prioritise a people-centric approach. This will help you align your answers with what they stand for and show that you're a great fit.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on employee engagement and performance management. Be ready to discuss specific strategies you've used to motivate and develop your team.
✨Prepare for Operational Questions
Expect questions about operational requirements, such as hygiene standards and stock handling. Brush up on relevant regulations and be prepared to discuss how you've maintained compliance in previous roles. This shows you take safety and quality seriously.
✨Engage with Guest Experience Scenarios
Think about how you would enhance guest experiences at Joe & The Juice. Prepare to discuss scenarios where you've improved customer satisfaction or loyalty. Highlight your ability to build strong local relationships and create memorable experiences for guests.
