At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and drive store performance.
- Company: Join a vibrant company that values inclusivity and positive culture.
- Benefits: Enjoy a great company culture, leadership programs, and travel opportunities.
- Other info: Diverse workplace with a packed social calendar and growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: 2+ years in a leadership role with strong interpersonal skills.
The predicted salary is between 35000 - 45000 € per year.
JOB SUMMARY
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.
KEY RESPONSIBILITIES
- Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
- Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
- Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
- Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behaviour principles and hereby increase overall guest loyalty.
- Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
- Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
- Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
- Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
KEY QUALIFICATIONS
- Minimum 2 years of experience in a similar leadership role
- Experience in being a part of a team of +10 employees
- Excellent interpersonal skills
- Motivated to become a people-centric leader
KEY PERFORMANCE INDICATORS
- Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance.
- Employee Engagement: Employee engagement score, employee turnover, and quick quits.
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA.
WHY WORK WITH US
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
We welcome individuals from all backgrounds and encourage diversity in our workplace.
Store Manager - Central London London employer: JOE & THE JUICE
Join a vibrant team in Central London where we prioritise a positive company culture, inclusivity, and employee engagement. As a Store Manager, you will benefit from extensive leadership and educational programmes, alongside unique travel and development opportunities that foster both personal and professional growth. Our commitment to creating a supportive environment ensures that you can thrive while delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Central London London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Store Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Make sure you can demonstrate how your leadership style aligns with their virtues. We want to see that you’re not just a fit on paper but also in spirit!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you’ve led teams to success, improved guest experiences, or met sales targets. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Store Manager - Central London London
Some tips for your application 🫡
Show Your Leadership Skills:As a Store Manager, we want to see how you lead and motivate your team. Share specific examples of how you've developed your team members or improved employee engagement in your previous roles.
Highlight Guest Experience Focus:Make sure to emphasise your commitment to creating great guest experiences. Talk about any initiatives you've implemented that have increased customer loyalty or improved service quality.
Be Specific About Your Achievements:When detailing your past experiences, use numbers and metrics to showcase your success. Whether it's sales targets met or employee turnover reduced, we love seeing concrete results!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at JOE & THE JUICE
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can enhance guest experiences.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've led a team in the past. Discuss your approach to motivating team members and how you’ve handled challenges. This will demonstrate your capability to lead effectively in alignment with the company's virtues.
✨Engage with the Guest Experience
Prepare to talk about how you would ensure a guest-first approach. Think of strategies you could implement to build strong relationships with customers and increase loyalty, as this is crucial for the role.
✨Understand Operational Requirements
Brush up on key operational standards like hygiene and safety regulations. Be prepared to discuss how you would maintain these standards while optimising store performance and meeting sales targets.
