At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and drive store performance.
- Company: Join a vibrant company that values inclusivity and positive culture.
- Benefits: Enjoy leadership training, travel opportunities, and a fun social calendar.
- Other info: Diverse workplace with excellent career growth potential.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: 2+ years in a leadership role and a passion for people-centric management.
The predicted salary is between 30000 - 40000 € per year.
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.
Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.
KEY RESPONSIBILITIES
- Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
- Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
- Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
- Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behaviour principles and hereby increase overall guest loyalty.
- Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
- Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
- Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
- Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
KEY QUALIFICATIONS
- Minimum 2 years of experience in a similar leadership role
- Experience in being a part of a team of +10 employees
- Excellent interpersonal skills
- Motivated to become a people-centric leader
KEY PERFORMANCE INDICATORS
- Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance.
- Employee Engagement: Employee engagement score, employee turnover, and quick quits.
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA.
WHY WORK WITH US
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
We welcome individuals from all backgrounds and encourage diversity in our workplace.
Store Manager - Bluewater London employer: JOE & THE JUICE
Join a vibrant team at our Bluewater London store, where we prioritise a positive work culture that celebrates inclusivity and teamwork. As a Store Manager, you'll benefit from extensive leadership and educational programmes, ensuring your professional growth while enjoying a dynamic environment filled with social events and opportunities for career advancement. With a focus on employee engagement and guest experience, this role offers a rewarding chance to make a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Bluewater London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved guest experiences. Being able to share these anecdotes will demonstrate your capability as a Store Manager and make you stand out.
✨Tip Number 3
Don’t forget to ask questions during your interview! Inquire about team dynamics, store challenges, and how they measure success. This shows you're not just looking for any job, but that you’re keen on making a real impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the company while you’re at it.
We think you need these skills to ace Store Manager - Bluewater London
Some tips for your application 🫡
Show Your Leadership Skills:As a Store Manager, we want to see how you lead and inspire your team. Share specific examples of how you've motivated your team in the past and how you plan to do it with us!
Highlight Guest Experience Focus:Make sure to emphasise your commitment to creating amazing guest experiences. Tell us about times when you went above and beyond to ensure customer satisfaction – we love hearing those stories!
Be Clear on Operational Excellence:We’re all about efficiency and compliance, so don’t forget to mention your experience with operational requirements. Talk about how you’ve maintained high standards in previous roles and how you’ll bring that to our store.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to get your application and for you to stay updated on your status!
How to prepare for a job interview at JOE & THE JUICE
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can enhance guest experiences.
✨Showcase Your Leadership Style
Be ready to talk about your leadership approach. Share specific examples of how you've motivated teams in the past, handled conflicts, or improved employee engagement. This will demonstrate your capability to lead effectively.
✨Prepare for Operational Scenarios
Think about potential operational challenges a store manager might face, like managing stock levels or ensuring compliance with health standards. Prepare to discuss how you would tackle these issues, showcasing your problem-solving skills.
✨Engage with the Company Culture
Research the company’s values and culture. During the interview, express how your personal values align with theirs. This connection can set you apart as a candidate who fits well within their team-oriented environment.
