At a Glance
- Tasks: Supervise daily operations, ensuring exceptional guest experiences and team productivity.
- Company: Join Joe & the Juice, a vibrant and inclusive fast-casual brand with global reach.
- Benefits: Enjoy a positive work culture, leadership training, and opportunities for travel and career growth.
- Other info: Experience a fun workplace with a packed social calendar and continuous learning opportunities.
- Why this job: Be part of a dynamic team that values health, taste, and personal development.
- Qualifications: Strong leadership skills and a passion for delivering great customer service.
The predicted salary is between 30000 - 40000 £ per year.
As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift. Your main responsibility is to maintain operational excellence by observing, delegating, and executing daily concept workflow (DCWF), and hereby deliver a high degree of guest satisfaction, leading to financial performance. Acting as a key support to the store management team, you will set the tone for an engaging and motivated workplace through a people‑centric corrective feedback culture and a train‑every‑day mindset.
KEY RESPONSIBILITIES
- DCWF: Ensure DCWF is executed to the highest possible standards by following the set structure and by observing operational gaps based on traffic in the store. Delegate tasks accordingly to maintain a focused and productive team and follow up on the execution with corrective and acknowledging feedback.
- Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task‑monitoring system to ensure adherence with our food & bar safety principles: Pink Standard. Responsible for honest documentation and reporting any malfunctions or issues in the store.
- Juicer Training: Carry out planned Juicer training following our global training mantra: “Knowledge – Training – Practice – Validation” leading to skilled, engaged, and dedicated team members.
- Guest Experience: Lead by example, encourage, and follow up on the team to deliver exceptional guest experience through our brand behaviour principles. Furthermore, ensuring guest satisfaction by handling in‑store guest feedback professionally.
- Financial Accountability: Monitor and optimize the sales performance during shifts by communicating and following up on daily commercial targets. Carry out deliveries, including reporting, and supervising general type‑in culture.
KEY PERFORMANCE INDICATORS
- Operational Requirements: Task‑monitoring checklists completion rate
- Store Performance: Daily commercial targets, waste registration, employee meal type‑ins, delivery reporting
WHY WORK WITH US
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
ABOUT JOE & THE JUICE
JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade‑off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C‑suite, VPs, and directors, have started behind the bar. We continue to evolve our people‑centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Shift Manager - Kings Road, Chelsea London employer: JOE & THE JUICE
At Joe & the Juice, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises teamwork and personal growth. As a Shift Manager in the heart of Chelsea, London, you will benefit from our extensive leadership and educational programmes, ensuring continuous development while enjoying a dynamic social environment. Join us to be part of a company that values your contributions and offers unique opportunities for career advancement in a fast-paced, health-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Kings Road, Chelsea London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like JOE & THE JUICE. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to JOE & THE JUICE
Don't be shy about reaching out to JOE & THE JUICE directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Manager - Kings Road, Chelsea London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about JOE & THE JUICE and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at JOE & THE JUICE
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
