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- Tasks: Supervise daily operations, ensuring guest satisfaction and team productivity.
- Company: Join a vibrant team at JOE & THE JUICE with a people-centric culture.
- Benefits: Enjoy a great company culture, leadership programs, and travel opportunities.
- Why this job: Make a real impact while developing your skills in a fun environment.
- Qualifications: Experience in management and a passion for guest service.
- Other info: Be part of a diverse team creating memorable experiences.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Shift Manager role at JOE & THE JUICE. Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance.
Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
JOB SUMMARY
As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift. Your main responsibility is to maintain operational excellence by observing, delegating, and executing daily concept workflow (DCWF), and hereby deliver a high degree of guest satisfaction, leading to financial performance. Acting as a key support to the store management team, you will set the tone for an engaging and motivated workplace through a people-centric corrective feedback culture and a train-every-day mindset.
KEY RESPONSIBILITIES
- DCWF: Ensure DCWF is executed to the highest possible standards by following the set structure and by observing operational gaps based on traffic in the store. Delegate tasks accordingly to maintain a focused and productive team and follow up on the execution with corrective and acknowledging feedback.
- Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task-monitoring system to ensure adherence with our food & bar safety principles: Pink Standard. Responsible for honest documentation and reporting any malfunctions or issues in the store.
- Juicer Training: Carry out planned Juicer training following our global training mantra: “Knowledge - Training – Practice – Validation” leading to skilled, engaged, and dedicated team members.
- Guest Experience: Lead by example, encourage, and follow up on the team to deliver exceptional guest experience through our brand behaviour principles. Furthermore, ensuring guest satisfaction by handling in-store guest feedback professionally.
- Financial Accountability: Monitor and optimize the sales performance during shifts by communicating and following up on daily commercial targets. Carry out deliveries, including reporting, and supervising general type-in culture.
KEY PERFORMANCE INDICATORS
- Operational Requirements: Task-monitoring checklists completion rate
- Store Performance: Daily commercial targets, Waste registration, Employee meal type-ins, Delivery reporting
Why Work with Us
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Ready to embark on this exciting journey? Apply today and become a part of Joe & The Juice!
Shift Manager in London employer: JOE & THE JUICE
Contact Detail:
JOE & THE JUICE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in London
✨Tip Number 1
Get to know the company culture before your interview. JOE & THE JUICE values positive attitudes and inclusivity, so show them you fit right in by sharing your own experiences that align with their virtues.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to motivate your team and ensure operational excellence. Think of examples from your past where you've successfully led a team or improved guest experiences.
✨Tip Number 3
Don’t just wait for the interview; engage with the company on social media. Comment on their posts or share your thoughts about their products. This shows your enthusiasm and can help you stand out!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive features that can help you prepare better for your role.
We think you need these skills to ace Shift Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a positive guest experience and being part of our vibrant team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Shift Manager role. Focus on your leadership skills and any experience in food and beverage services to catch our eye!
Be Authentic: We love genuine personalities! Don’t be afraid to let your unique voice come through in your application. Share your story and what makes you a great fit for our people-centric culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Company Culture
Before your interview, dive into JOE & THE JUICE's company culture. Familiarise yourself with their virtues like Positive Attitude and Inclusion. This will help you align your answers with their values and show that you're a great fit for their team.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team or handled challenging situations in the past. Highlight your experience in training and motivating others, as this is key to delivering exceptional guest experiences.
✨Prepare for Operational Questions
Expect questions about operational excellence and how you would ensure high standards during your shifts. Think about specific strategies you've used to maintain cleanliness and efficiency in previous roles, and be ready to discuss how you would implement these at JOE & THE JUICE.
✨Engage with Guest Experience Scenarios
Since guest satisfaction is crucial, prepare to discuss how you would handle in-store feedback and improve the guest experience. Consider role-playing potential scenarios with a friend to practice your responses and demonstrate your commitment to creating memorable experiences.
