At a Glance
- Tasks: Supervise daily operations, ensuring exceptional guest experiences and team training.
- Company: Join a vibrant team at Joe & The Juice, where culture and community thrive.
- Benefits: Enjoy competitive pay, leadership programs, and opportunities for travel and development.
- Other info: Be part of a diverse team that values positivity and inclusivity.
- Why this job: Turn your job into a lifestyle while building skills and friendships in a fun environment.
- Qualifications: Strong leadership skills and a passion for delivering great customer service.
The predicted salary is between 30000 - 30000 £ per year.
JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.
We believe in four simple virtues that shape everything we do:
- Positive Attitude
- Inclusion
- Social Ties
- Growth
From your first day, you’ll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (over 75% of our employees started as Juicers!).
If you love fast paced service, music, people, and turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.
As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift. Your main responsibility is to maintain operational excellence by observing, delegating, and executing daily concept workflow (DCWF), and deliver a high degree of guest satisfaction, contributing to financial performance. You will support the store management team, setting a tone for an engaging and motivated workplace through a people-centric corrective feedback culture and a train-every-day mindset.
Key Responsibilities
- DCWF: Ensure DCWF is executed to the highest standards by following the set structure, observing operational gaps based on store traffic, delegating tasks, and providing corrective and acknowledging feedback.
- Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task-monitoring system to ensure adherence with our food & bar safety principles (Pink Standard). Responsible for honest documentation and reporting any malfunctions or issues in the store.
- Juicer Training: Carry out planned Juicer training following our global training mantra: “Knowledge - Training – Practice – Validation” to develop skilled, engaged, and dedicated team members.
- Guest Experience: Lead by example to deliver exceptional guest experiences through our brand behaviour principles, and handle in-store guest feedback professionally.
- Financial Accountability: Monitor and optimize sales performance during shifts by communicating and following up on daily targets. Carry out deliveries, including reporting and supervising general type-in culture.
Key Performance Indicators
- Operational Requirements: Task-monitoring checklists completion rate
- Guest Experience: Guest feedback ratings (Myli score, App ratings)
- Store Performance: Daily commercial targets, Waste registration, Employee meal type-ins, Delivery reporting
Why Work With Us
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with events that foster camaraderie.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through internal programs, workshops, training, and mentorship.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career, including exchange programs and international assignments.
By joining Joe & The Juice, you contribute to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace.
Salary Range: £14.50 GBP per hour
About Joe & The Juice: JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed cafés that combine convenience with distinct urban atmospheres. We invest in internal development through our Moneyball career system and maintain a people-centric and sustainability agenda as part of our Nordic heritage.
Shift Manager - Bluewater Shopping Centre in Dartford employer: JOE & THE JUICE
At Joe & The Juice, we pride ourselves on fostering a vibrant and inclusive work culture where your personality shines as brightly as your skills. As a Shift Manager at the Bluewater Shopping Centre, you'll not only lead a dynamic team but also benefit from extensive training and growth opportunities, all while enjoying a lively atmosphere filled with music and camaraderie. Join us to turn your job into a lifestyle, build lasting friendships, and embark on a rewarding career path that spans cities and countries.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Bluewater Shopping Centre in Dartford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Joe & The Juice's vibe. Check out their social media and website to see how they engage with their community. This will help you connect during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your positive attitude and people skills, which are key for a Shift Manager role. Remember, it’s all about showing your personality!
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past jobs where you’ve led a team or improved guest satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Shift Manager - Bluewater Shopping Centre in Dartford
Some tips for your application 🫡
Show Your Personality:At StudySmarter, we love a bit of character! When you're writing your application, let your personality shine through. Share your passion for food and beverage, and how you connect with people – it’s all about that vibe!
Tailor Your Application:Make sure to customise your application for the Shift Manager role. Highlight your experience in fast-paced environments and any leadership roles you've had. We want to see how you can bring our values of positivity and inclusivity to life!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit for Joe & The Juice.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community right from the start!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Company Culture
Before your interview, dive into Joe & The Juice's culture. They value positive attitudes, inclusivity, and social ties. Show that you resonate with these values by sharing personal experiences that reflect a people-centric approach.
✨Demonstrate Your Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams or handled guest feedback in previous roles. Highlight your ability to motivate others and create an engaging workplace.
✨Familiarise Yourself with Operational Excellence
Understand the daily concept workflow (DCWF) and be ready to discuss how you would ensure its execution. Think about how you can monitor performance and provide constructive feedback to your team to maintain high standards.
✨Showcase Your Passion for Guest Experience
Joe & The Juice is all about delivering exceptional guest experiences. Be prepared to talk about how you would handle guest feedback and create memorable interactions. Share any relevant stories that demonstrate your commitment to customer satisfaction.
