Regional Facilities Associate in London

JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Positive Attitude, Inclusion, Social Ties, Growth.

For us, this means that when you choose a cup half-full mindset and welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you’ll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

JOB SUMMARY

The Regional Facilities Associate supports the effective delivery of facilities management across a defined region of UK stores. This role ensures stores are safe, compliant, fully operational, and maintained to brand standards. Working closely with the Facilities Manager, Operations teams, and external contractors, you will coordinate reactive and planned maintenance, monitor contractor performance, manage compliance documentation, and support cost control across the regional estate.

KEY RESPONSIBILITIES

• Regional Facilities Support: Support the management of all facilities services across the allocated region. Conduct regular site visits to ensure brand and maintenance standards are upheld. Identify and escalate recurring maintenance issues. Assist in developing regional maintenance strategies.
• Planned & Reactive Maintenance: Oversee reactive maintenance jobs to ensure timely resolution within SLAs. Coordinate planned preventative maintenance (PPM) schedules. Ensure minimal disruption to store trading operations. Track remedial works to completion.
• Contractor & Supplier Management: Liaise with approved contractors and service providers. Monitor contractor performance against KPIs and SLAs. Ensure contractors comply with health & safety and company standards. Support regional tendering and supplier reviews where required.
• Compliance & Health & Safety: Ensure stores meet statutory compliance requirements by supporting the PPM & Compliance Associate. Supporting in maintaining accurate compliance records and certification. Support audits and inspections within the region.
• Budget & Cost Control: Support management of the budget. Review and validate contractor quotes and invoices. Identify cost-saving opportunities without compromising quality.
• Store & Stakeholder Engagement: Act as a key contact for store managers within the region. Provide guidance on facilities processes and issue reporting. Build strong working relationships with Operations and Property teams. Support new store openings, refurbishments, and closures.

SKILLS & EXPERIENCE

• Experience in facilities management within retail, F&B, or multi-site environments.
• Experience supporting regional or multi-site estates.
• Strong organisational and problem-solving skills.
• Commercial awareness and cost control experience.
• Good understanding of UK statutory compliance requirements.
• Experience in managing contractors and service providers.

CORE COMPETENCIES

• Strong communication and stakeholder management.
• Detail-oriented with high standards.
• Ability to prioritise and manage multiple sites.
• Commercially minded.
• Resilient and adaptable.
• Solutions-focused.

WORK CONDITIONS

• Hybrid role with regular travel across assigned UK region.
• Occasional out-of-hours response for critical incidents.
• Hybrid flexibility depending on operational needs.

KEY PERFORMANCE INDICATORS

You’ll be measured on…. Key measurement: A strong set of SLA’s to keep the stores safe, comfortable and compliant. Other competency measurements: Communication - Fast, clear follow-ups with internal teams and partners. Team Impact – Smooth, timely resolves and positive feedback from Operations.

Why Work with Us:

• Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
• Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
• Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.

By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Ready to embark on this exciting journey? Apply today and become a part of Joe & The Juice!