Compliance and Safety Manager (UK & ROI) in London

JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. We believe in four simple virtues that shape everything we do: Positive Attitude, Inclusion, Social Ties, Growth. When you choose a cup half-full mindset and welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer.

ROLE OVERVIEW

We are seeking an experienced and pragmatic Compliance and Safety Manager (UK) to manage compliance and safety, and risk management across the UK and ROI markets. Based in London, and reporting to the Senior Manager for Compliance and Safety, this role is responsible for implementing global compliance frameworks at a local level, ensuring adherence to UK regulatory requirements while supporting operational excellence.

KEY RESPONSIBILITIES

• UK Compliance & Regulatory Oversight: Ensure programs and tools are compliant with UK and ROI food safety, workplace safety, and regulatory requirements.
• Risk Management & Governance: Support with the identification, assessment, and mitigation of operational, regulatory, and reputational risks within the UK and ROI markets.
• Operational Integration: Partner with UK and ROI operations teams to embed compliance and safety standards into daily activities.
• Audit, Assurance & Continuous Improvement: Manage the internal audit program and support external inspections across the UK.
• Leadership & Development: Complete continuous self-development through CPD and membership of IOSH or IIRSM.
• Training & Culture: Develop and deliver training programmes to build compliance and safety capability across UK and ROI operations.
• Quality & Due Diligence: Oversee supplier compliance, third-party due diligence, and product quality standards within the UK.
• Reporting & Stakeholder Management: Maintain accurate records of audits, incidents, and compliance activities.

KEY QUALIFICATIONS & EXPERIENCE

• Strong experience in compliance, risk, or safety roles within regulated industries (e.g., food, retail, hospitality). Minimum of 5 years at manager level.
• In-depth knowledge of UK regulatory frameworks (e.g., HACCP, food safety legislation, workplace safety, fire safety).
• Experience managing or leading teams, with proven ability to develop and coach others to identify improvements.
• Demonstrated experience in audits, risk assessments, and implementing compliance programmes.
• Strong stakeholder management and influencing skills across functions.
• Excellent analytical, problem-solving, and decision-making capabilities.
• Strong communication skills, with the ability to engage both operational teams and senior managers.
• Experience in high-growth or multi-site operational environments.
• Relevant certifications (e.g., Advanced Food Safety qualification or level 4 as a minimum, NEBOSH Cert or Diploma or equivalent).

SUCCESS PROFILE

• Drives implementation of compliance strategy within the UK and ROI, with clear impact on business outcomes.
• Leads a team effectively, ensuring high performance and accountability.
• Solves moderately complex operational and regulatory challenges.
• Influences stakeholders beyond immediate team to adopt best practices.
• Ensures policies, procedures, and standards are consistently applied.

ABOUT JOE & THE JUICE

JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres.