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- Tasks: Lead a vibrant team to deliver exceptional guest experiences and manage daily store operations.
- Company: Join JOE & THE JUICE, a brand that values positivity and inclusivity.
- Benefits: Enjoy a great company culture, leadership programs, and travel opportunities.
- Why this job: Make a real impact in a fun environment while contributing to a healthier world.
- Qualifications: Experience in leadership and a passion for guest engagement.
- Other info: Diverse workplace with continuous learning and growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Store Manager role at JOE & THE JUICE. Reports to: Regional Manager. You are responsible for the daily operation of the store, ensuring the highest performance in all areas by effectively leading your team and complying with market-specific legal requirements, company policies, risk and compliance structures. You will have a full overview of your store and lead your team to ensure efficient workflows, great guest experiences, and high-quality products.
Key Responsibilities
- Value-Based Leadership: Effectively lead your team in alignment with company virtues and operational principles.
- Recruitment: Responsible for recruitment, pre-boarding, and onboarding of team members, and ensuring optimal team positioning and future talent pipeline.
- Employee Engagement: Develop and motivate your team through development plans, in-store training, team meetings, and achieving employee engagement scores that meet or exceed benchmarks.
- Guest Experience: Ensure a guest-first approach, building strong guest relations in the community in accordance with brand behaviour principles and increasing guest loyalty.
- Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while upholding brand and local standards.
- Shift Planning and Scheduling: Create optimal store shift plans considering seasonality, events, and other factors; manage attendance and ensure contractual and legal compliance.
- Stock Handling: Own stock handling including counting and ordering to maintain inventory and minimise waste.
- Performance Management: Build sales and optimise store EBITDA to achieve defined KPI targets.
Potential Stores You May Work In
- Holland Park
- Westbourne Grove
- Portobello Road
- Salusbury Road
Key Performance Indicators
- Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance.
- Employee Engagement: Employee engagement score, turnover, and quick quits.
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA.
Why Work With Us
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through internal programs, workshops, training, and mentorship to enhance leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career through exchange programs and international assignments.
By joining JOE & THE JUICE, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Ready to embark on this exciting journey? Apply today.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Sales and Business Development
Industries: Food and Beverage Services
Location: London, United Kingdom
Store Manager in London employer: JOE & THE JUICE
Contact Detail:
JOE & THE JUICE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry, especially those who might know someone at JOE & THE JUICE. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet with hiring managers, share specific examples of how you've motivated teams or improved guest experiences in previous roles. We love hearing about real-life successes!
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you'd handle various scenarios related to team management, guest relations, and operational challenges. This is your chance to shine and show us your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our awesome team at JOE & THE JUICE.
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've effectively led teams in the past and how you align with our company virtues.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities of the Store Manager role. We love seeing candidates who understand what we’re all about.
Emphasise Guest Experience: Since guest experience is key for us, share examples of how you've built strong relationships with customers in your previous roles. This will show us that you truly value a guest-first approach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at JOE & THE JUICE
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in JOE & THE JUICE's values and operational principles. Familiarise yourself with their menu, guest experience philosophy, and community engagement strategies. This will show that you’re genuinely interested and ready to lead a team that aligns with their brand.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how it aligns with value-based leadership. Think of specific examples where you've motivated a team or improved employee engagement. Highlighting your ability to develop talent and create a positive work environment will resonate well with the interviewers.
✨Demonstrate Operational Savvy
Be ready to talk about your experience with operational requirements, such as maintaining hygiene standards and managing stock. Share examples of how you’ve optimised workflows or improved store performance in previous roles. This will illustrate your capability to handle the daily operations effectively.
✨Engage with Guest Experience Insights
Since guest experience is key, prepare to discuss how you’ve built strong relationships with customers in the past. Bring up any strategies you’ve implemented to enhance guest loyalty or improve service quality. Showing that you prioritise a guest-first approach will set you apart from other candidates.