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- Tasks: Lead and deliver exceptional events, from corporate conferences to glamorous dinners.
- Company: Join the iconic Newmarket Racecourses, part of The Jockey Club Catering.
- Benefits: Enjoy free food, parking, a pension scheme, and career progression opportunities.
- Other info: Flexible working hours with a hands-on, creative approach to event management.
- Why this job: Be part of a dynamic team at a prestigious venue with a legacy in horse racing.
- Qualifications: Experience in events or hospitality management, strong leadership, and excellent communication skills.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Location: Newmarket, Suffolk
Reports To: General Manager & Deputy General Manager
Type: Full-time hours on a casual basis
Join the team behind one of the most iconic venues in British horse racing!
We are seeking a passionate, driven, and experienced Conference & Events Manager to lead and deliver exceptional experiences across our conference and events business at Newmarket Racecourses – part of The Jockey Club Catering.
About the Role
As our Conference & Events Manager, you\’ll be at the heart of planning and delivering a wide variety of events – from corporate conferences to glamorous gala dinners. You\’ll lead a dedicated team of casual and variable staff, working collaboratively with internal departments and external clients to ensure every event runs smoothly and leaves a lasting impression.
Key Responsibilities
- Lead and manage the day-to-day operations of all non-raceday conference and events activities
- Build strong client relationships and maintain exceptional customer service standards
- Motivate, train and manage a flexible workforce to deliver excellence in hospitality
- Monitor and manage budgets, costs and profitability
- Ensure compliance with all health, safety, and legal regulations
- Maintain high standards of food, presentation, and venue appearance
- Support and contribute to the broader Jockey Club Catering team across sites when required
What We\’re Looking For
Essential:
- Previous experience in a similar events or hospitality management role
- Strong leadership and team management skills
- Excellent communication and organisational abilities
- Financial acumen with experience managing budgets and cost controls
- A passion for delivering exceptional guest experiences
What You\’ll Bring
- A hands-on, can-do attitude
- The ability to work under pressure and meet deadlines
- A flair for creativity and problem solving
- A proactive approach to innovation, standards, and customer care
- Commitment to maintaining high levels of staff training and operational excellence
What We Offer
- The opportunity to work at a prestigious, high-profile venue
- A dynamic, supportive team environment
- Career progression across The Jockey Club Catering network
- Training and development opportunities
- A role that combines tradition, passion, and modern event innovation
Ready to lead the way in exceptional events?
Apply now and become part of a proud legacy at Newmarket Racecourses.
Job Type: Full-time
Pay: £16.32 per hour
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Work Location: In person
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Conference and Events Manager employer: Jockey Club Catering - Newmarket Racecourse
Contact Detail:
Jockey Club Catering - Newmarket Racecourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Manager
✨Tip Number 1
Network with professionals in the events and hospitality industry. Attend local events, join relevant groups on social media, and connect with people who work at Newmarket Racecourses or similar venues to gain insights and make valuable contacts.
✨Tip Number 2
Showcase your leadership skills by volunteering to lead projects or events in your current role. This will not only enhance your experience but also demonstrate your ability to manage teams effectively, which is crucial for the Conference and Events Manager position.
✨Tip Number 3
Familiarise yourself with the latest trends in event management and hospitality. Being knowledgeable about innovative practices and technologies can set you apart from other candidates and show your commitment to delivering exceptional guest experiences.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed budgets and delivered profitable events in the past. Highlighting your financial acumen will be key in demonstrating that you can handle the responsibilities of this role.
We think you need these skills to ace Conference and Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in events or hospitality management. Emphasise your leadership skills, communication abilities, and any financial acumen you possess, as these are key for the Conference and Events Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional guest experiences. Mention specific examples of past events you've managed and how you overcame challenges to ensure success.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, ability to work under pressure, and creativity in problem-solving. These traits are essential for managing diverse events and ensuring client satisfaction.
Showcase Your Team Management Experience: Discuss your experience in motivating and training staff. Provide examples of how you've built strong teams and maintained high standards in hospitality, as this is crucial for leading a flexible workforce.
How to prepare for a job interview at Jockey Club Catering - Newmarket Racecourse
✨Showcase Your Leadership Skills
As a Conference and Events Manager, strong leadership is crucial. Be prepared to discuss your previous experiences in managing teams, motivating staff, and ensuring high standards of service. Share specific examples where you successfully led a team through a challenging event.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and costs, be ready to talk about your experience with financial management. Highlight any instances where you effectively controlled costs or improved profitability in past roles, as this will show your potential employer that you can handle the financial aspects of the job.
✨Emphasise Customer Service Excellence
Exceptional guest experiences are at the heart of this role. Prepare to share stories that illustrate your commitment to customer service. Discuss how you've gone above and beyond to ensure client satisfaction and how you handle difficult situations with grace.
✨Prepare for Creative Problem Solving
Events can be unpredictable, so showcasing your creativity and problem-solving skills is essential. Think of examples where you had to think on your feet to resolve issues during an event. This will demonstrate your ability to remain calm under pressure and find innovative solutions.