At a Glance
- Tasks: Welcome students and visitors, manage calls, and support school administration.
- Company: A friendly educational organisation in Bolton with a supportive team.
- Benefits: Earn £13.45 per hour, enjoy weekly pay, and accrue paid annual leave.
- Other info: Temporary role with potential for extension; enhanced DBS required.
- Why this job: Gain valuable experience in a busy school environment while making a positive impact.
- Qualifications: Previous reception experience and strong communication skills are essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
Are you an organised and confident Receptionist looking for a temporary role in a busy school environment? A welcoming educational organisation in Bolton is looking for a Receptionist to provide temporary sickness cover. This is a busy front-of-house role where you'll be the first point of contact for students, parents, staff and visitors, so you'll need to be professional, approachable and confident managing a varied workload.
You will need an Enhanced DBS for this position, preferably on the update service.
What will you be doing as a Receptionist?
- Welcoming students, staff, parents and visitors to the school
- Managing visitor signing in and out procedures
- Answering and directing telephone calls
- Monitoring access to the building and following safeguarding procedures
- Dealing with visitor and general reception enquiries
- Carrying out general administration and updating records
- Using school administration systems
- Supporting the wider administration and student services team
- Maintaining confidentiality and handling information appropriately
We would LOVE to hear from you if you have the following skills and experience:
- Previous experience as a Receptionist, School Receptionist, Front Of House Receptionist, Administrator or Student Services Administrator
- Previous reception experience is essential
- Excellent communication skills and a confident telephone manner
- Strong organisational skills and attention to detail
- Good IT skills and confidence using computer systems
- Professional, friendly and approachable manner
- Ability to multitask and remain calm in a busy environment
- Good understanding of safeguarding and confidentiality
- Previous school or education experience would be advantageous
- Experience using school administration systems would be desirable
- Enhanced DBS required, preferably on the Update Service, or willingness to obtain one promptly
What will you get in return for your work as a Receptionist?
- £13.45 per hour
- Monday to Friday, 8:00am - 4:00pm
- Minimum 6-week commitment, with potential to extend due to sickness cover
- Temporary, term-time position
- Weekly pay
- Paid annual leave (accrued)
- Opportunity to gain experience within a busy school environment
- Friendly and supportive team environment
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful.
Receptionist employer: Jobwise
At JOBWISE, we pride ourselves on fostering a supportive and dynamic work environment that values exceptional customer service. As a Front Desk Host in Ipswich, you'll enjoy competitive pay, flexible assignments, and the opportunity to enhance your skills in the hospitality sector while being part of a team that prioritises employee well-being and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Jobwise.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Jobwise. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Jobwise.
How to prepare for a job interview at Jobwise
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Jobwise's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Jobwise offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
