At a Glance
- Tasks: Welcome candidates, ensure security, and guide them through their exam experience.
- Company: Join a supportive team in a vibrant Portsmouth exam centre.
- Benefits: Earn £12.71 per hour with weekly pay and flexible part-time hours.
- Other info: Perfect for students seeking part-time work with a positive impact.
- Why this job: Make a difference by helping candidates feel comfortable and supported during exams.
- Qualifications: Friendly attitude, strong communication skills, and reliability are key.
The predicted salary is between 12.71 - 12.71 £ per hour.
Part-Time, 3 Days per Week
Portsmouth
£12.71 per hour (weekly pay)
3 days per week, including Saturdays
What you’ll be doing:
- Greeting candidates warmly and professionally on arrival
- Checking ID and signing candidates into the building
- Carrying out security checks and ensuring personal belongings are stored securely in lockers
- Escorting candidates to the Registration Room and then to the Exam Room
- Assisting candidates post-exam by retrieving belongings and guiding them through the results process
- Directing/escorting candidates out of the Centre
What we’re looking for:
- A friendly and professional manner
- Strong communication and people skills
- Reliability and attention to detail
- Ability to provide excellent customer service
Front of House Reception in Portsmouth) employer: Jobwise
Join our team in Portsmouth as a Front of House Receptionist, where we pride ourselves on fostering a welcoming and supportive work environment. With competitive pay and flexible part-time hours, we offer opportunities for personal growth and development while ensuring that our employees feel valued and appreciated. Experience the satisfaction of making a positive impact on candidates' experiences in a role that combines professionalism with a friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Reception in Portsmouth)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Jobwise and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Jobwise and let us see your personality shine through!
We think you need these skills to ace Front of House Reception in Portsmouth)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Jobwise.
Get Familiar with Our Brand:Before applying, take some time to learn about Jobwise and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Jobwise
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Jobwise.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Jobwise will surely appreciate.
