At a Glance
- Tasks: Support fleet insurance clients and handle queries via phone and email.
- Company: Established insurance company with a supportive culture in Liverpool.
- Benefits: Career development, stability, and a Monday to Friday schedule.
- Other info: Join a growing team with opportunities for advancement.
- Why this job: Make a real impact in customer service and build strong client relationships.
- Qualifications: Experience in customer service or insurance is preferred.
The predicted salary is between 25000 - 32000 £ per year.
Looking for a Monday to Friday insurance role where your customer service skills will really make an impact?
A well-established insurance company is looking for a Fleet Support Advisor to join its growing commercial team in Liverpool.
This is a fantastic opportunity for an experienced Customer Service Advisor or insurance professional to join a supportive business that offers genuine career development and long-term stability.
What will you be doing as a Fleet Support Advisor?
- Supporting a portfolio of fleet and commercial motor insurance clients. * Handling customer and insurer queries by phone and email. * Processing policy changes and maintaining accurate records. * Building strong client relationships and delivering excellent customer service. * Identifying opportunities to introduce additional insurance products where appropriate.
- We would LOVE to hear from you if you have the following skills and experience:
- This role could suit a Commercial
Customer Support Advisor in London employer: Jobwise
At JOBWISE, we pride ourselves on fostering a supportive and dynamic work environment that values exceptional customer service. As a Front Desk Host in Ipswich, you'll enjoy competitive pay, flexible assignments, and the opportunity to enhance your skills in the hospitality sector while being part of a team that prioritises employee well-being and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Advisor in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jobwise). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jobwise. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Customer Support Advisor in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jobwise.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jobwise. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jobwise
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jobwise to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jobwise, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jobwise's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
