Looking for a Monday to Friday insurance role where your customer service skills will really make an impact? A well‑established insurance company is looking for a Fleet Support Advisor to join its commercial team in Liverpool. This is a fantastic opportunity for an experienced Customer Service Advisor or insurance professional to join a supportive business that offers genuine career development and long‑term stability.
Responsibilities
- Supporting a portfolio of fleet and commercial motor insurance clients.
- Handling customer and insurer queries by phone and email.
- Processing policy changes and maintaining accurate records.
- Building strong client relationships and delivering excellent customer service.
- Identifying opportunities to introduce additional insurance products where appropriate.
Qualifications
This role could suit a Commercial Account Handler, Insurance Account Handler, Fleet Administrator, Insurance Customer Service Advisor or similar.
- At least 2 years experience in commercial insurance or insurance customer service.
- Fleet or multi‑vehicle insurance experience would be an advantage.
- Ability to work independently and use your own initiative.
- Strong attention to detail and good IT skills.
- A proactive, customer‑focused approach.
Benefits
- Competitive salary of £26,000-£28,000.
- Working hours: Monday‑Friday, 9am‑5pm.
- 23 days holiday plus bank holidays, increasing with service.
- Private medical cover and Death in Service (after probation).
- Pension scheme.
- Fully supported professional insurance qualifications and genuine career progression.
- Well‑being support, employee discounts.
- Friendly, supportive office environment in Liverpool.
Customer Support Advisor in Liverpool) employer: Jobwise
At JOBWISE, we pride ourselves on fostering a supportive and dynamic work environment that values exceptional customer service. As a Front Desk Host in Ipswich, you'll enjoy competitive pay, flexible assignments, and the opportunity to enhance your skills in the hospitality sector while being part of a team that prioritises employee well-being and growth.
