At a Glance
- Tasks: Provide top-notch reception support and ensure a warm welcome for all guests.
- Company: Leading UK Property Specialist with stunning offices and a rich history.
- Benefits: Earn £13.45 per hour, enjoy paid holidays, and work Monday to Friday.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Be the face of a prestigious company and enhance your customer service skills.
- Qualifications: Experience in hospitality or customer service is a plus; excellent communication is key.
The predicted salary is between 27800 - 27800 £ per year.
Our client is a leading UK Property Specialist established almost 40 years ago with stunning offices across the UK. Jobwise works in partnership to provide temporary reception cover across the portfolio of properties.
Responsibilities
- Provide reception support and ensure seamless and quality customer service for all guests and employees.
- Act as the first point of contact for guests and visitors – greeting them on arrival and handling their enquiries.
- Answer and direct phone calls.
- Manage conference room bookings and ensure they are set up and ready for use; arrange refreshments and catering requests.
- Perform additional ad‑hoc reception duties as they arise.
Qualifications
- Background in hospitality, front of house or a customer‑oriented business.
- Previous experience in reception or hosting is beneficial.
- Excellent communication skills.
- Strong customer service orientation and well‑organised.
Benefits
- Work hours: Monday to Friday 8 a.m. to 5 p.m.
- Pay rate £13.45 per hour.
- Weekly pay.
- Paid holidays up to 28 days per year.
Reception Front of House in Harrogate) employer: Jobwise
At JOBWISE, we pride ourselves on fostering a supportive and dynamic work environment that values exceptional customer service. As a Front Desk Host in Ipswich, you'll enjoy competitive pay, flexible assignments, and the opportunity to enhance your skills in the hospitality sector while being part of a team that prioritises employee well-being and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Front of House in Harrogate)
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and introduction! As a front of house role, first impressions matter. Nail your opening lines so you can confidently welcome guests and make them feel at home.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the company culture. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm and keeps you on their radar.
We think you need these skills to ace Reception Front of House in Harrogate)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in hospitality or customer-oriented roles. We want to see how you've gone above and beyond to provide excellent service, so share specific examples that showcase your skills!
Be Personable and Professional:As the first point of contact for guests, it's crucial to convey a friendly yet professional tone in your application. Use a warm and welcoming language that reflects your personality while maintaining professionalism.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific responsibilities from the job description and explain how your background makes you a perfect fit for the Reception Front of House position.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Jobwise
✨Know Your Client
Before the interview, do a bit of research on the property specialist. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing top-notch customer service, prepare examples from your past experiences where you went above and beyond for a guest or resolved a tricky situation. Be ready to discuss how you handle difficult customers with grace.
✨Practice Your Communication
As the first point of contact, clear and confident communication is key. Practise answering common interview questions out loud, focusing on clarity and tone. You might even want to role-play with a friend to get comfortable with the flow of conversation.
✨Be Organised and Ready
Make sure you have all necessary documents ready for the interview, like your CV and any references. Arrive early to show punctuality, and if possible, bring a notepad to jot down important points during the discussion. It shows you're engaged and organised!
