At a Glance
- Tasks: Provide top-notch reception support and ensure a warm welcome for all guests.
- Company: Join a leading UK Property Specialist with stunning offices nationwide.
- Benefits: Earn £13.45 per hour, enjoy paid holidays, and work Monday to Friday.
- Other info: Dynamic role with opportunities to develop your front-of-house skills.
- Why this job: Be the face of the company and make a lasting impression on visitors.
- Qualifications: Experience in hospitality or customer service is a plus; excellent communication skills required.
The predicted salary is between 27800 - 27800 £ per year.
Company: Our client is a leading UK Property Specialist established almost 40 years ago with stunning offices across the UK.
Overview: Jobwise works in partnership to provide temporary reception cover across the portfolio of properties.
Responsibilities:
- Provide reception support and ensure seamless, quality customer service for all guests and employees.
- Be the first point of call for guests & visitors – greeting them on arrival and handling their enquiries.
- Answer and direct phone calls.
- Manage conference room bookings and ensure rooms are set up and ready for use; arrange refreshment and catering requests.
- Perform additional ad hoc reception duties as they arise.
Experience & Skills:
- Background in hospitality, front‑of‑house, or within a customer‑oriented business.
- Previous reception or hosting experience is beneficial.
- Excellent communication skills.
- Strong customer service orientation and well‑organised.
Benefits:
- Work hours: Monday – Friday, 8 am to 5 pm.
- Pay rate: £13.45 per hour.
- Weekly pay.
- Paid holidays up to 28 days per year.
Reception Front of House in Harrogate employer: Jobwise
Our client is an exceptional employer, offering a vibrant work culture that prioritises quality customer service and employee satisfaction. With competitive pay, generous holiday allowances, and a supportive environment for professional growth, this role as Reception Front of House in their stunning UK offices provides a unique opportunity to thrive in the property sector while enjoying a balanced work-life schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Front of House in Harrogate
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and customer service skills! Since you'll be the first point of contact, a warm and professional approach can make all the difference. Role-play with a friend to get comfortable.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the company culture. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Reception Front of House in Harrogate
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any experience you have in hospitality or customer service. We want to see how you've gone above and beyond to make guests feel welcome and valued.
Tailor Your Application:Don’t just send a generic application! Take a moment to tweak your CV and cover letter to reflect the specific skills and experiences that match the Reception Front of House role. We love seeing personalised applications!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jobwise
✨Know the Company
Before your interview, take some time to research the property specialist. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing top-notch customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a guest or resolved a tricky issue. This will demonstrate your ability to handle the front-of-house responsibilities.
✨Practice Your Communication
Excellent communication skills are key for this position. Practise speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts and answering common interview questions.
✨Prepare for Practical Scenarios
Expect to be asked how you would handle specific situations, like managing multiple phone calls or dealing with an unhappy guest. Think through these scenarios beforehand and prepare your responses. This will help you feel more confident and ready to impress during the interview.
