At a Glance
- Tasks: Provide top-notch reception support and ensure a warm welcome for all guests.
- Company: Leading UK Property Specialist with a friendly and prestigious work environment.
- Benefits: Earn £13.45 per hour, enjoy weekly pay, and up to 28 days paid holiday.
- Other info: Flexible temporary work available throughout August, Monday to Friday, 8 am to 5 pm.
- Why this job: Gain valuable experience in hospitality while working in stunning offices.
- Qualifications: Experience in customer service or hospitality is a plus; excellent communication skills required.
The predicted salary is between 13 - 14 £ per hour.
Our client is a leading UK Property Specialist established almost 40 years ago with stunning offices across the UK. Jobwise work in partnership to provide temporary reception cover across the portfolio of properties.
Each building is unique and whilst the product and sites are highly prestigious the internal teams are very friendly. If you are looking for flexible temporary work that range from ad hoc days to long term cover, we would love to hear from you.
What you will be doing as a Receptionist /Front of House Host?
- Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company throughout the month of August. The right candidate must be able to commit to the full month with no holidays or appointments
- Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiries
- Answering and directing phone calls
- Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requests
- Additional ad hoc reception duties as they arise
What experience do you require for the Receptionist /Front of House Host?
- A background in hospitality, Front of House or within a customer-oriented business
- Previous experience in reception or hosting would be beneficial
- Excellent communication skills
- Strong customer service and well organised
What will you LOVE about the role of Receptionist /Front of House Host?
- Work hours: Monday - Friday 8 am to 5pm for the whole of August
- Pay rate £13.45 p/h
- Weekly pay
- Paid holidays up to 28 days per year
#J-18808-Ljbffr
Reception in Crewe) employer: JOBWISE
Join a dynamic logistics business in Appleton, Warrington, where your role as a Fleet Coordinator will be pivotal in ensuring the smooth operation of our extensive fleet. We pride ourselves on fostering a collaborative work culture that values problem-solving and excellent customer service, offering ample opportunities for professional growth and development. With a focus on employee well-being and a supportive team environment, this is an ideal place for those looking to make a meaningful impact in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Reception in Crewe)
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at JOBWISE. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like JOBWISE before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Reception in Crewe)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to JOBWISE:Your cover letter is your chance to shine! Tell us why you want to work at JOBWISE specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at JOBWISE!
How to prepare for a job interview at JOBWISE
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
