At a Glance
- Tasks: Manage a busy reception desk, greet visitors, and handle phone enquiries.
- Company: A supportive residential care home in Bolton with a vibrant team.
- Benefits: Earn £12.71 per hour with flexible part-time hours over 3 days.
- Other info: Join a friendly team and enjoy ongoing temporary work opportunities.
- Why this job: Engage with diverse individuals in a fast-paced, dynamic environment.
- Qualifications: Experience in Reception, Administration, or similar roles is essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Are you an experienced Receptionist who loves a busy front desk? Have you a bubbly and friendly character and love engaging with people? If you LOVE a fast-paced environment and have a strong background in Reception, we have the role for you!
We are looking to recruit an experienced Receptionist who loves a role with lots of substance and variety to join the team on a temporary ongoing basis at a residential care home for the local authority in Bolton.
What will you be doing as an Administrator/Receptionist?
- Using your amazing organisational skills to keep up to date logs of admissions by setting up files and records
- Managing a busy reception desk meeting and greeting visitors
- Answering a busy phone line, taking messages, and assisting with enquiries
- Using your exceptional administration skills to keep accurate logs of occupancy reports, discharge lists and keeping health administrators and social workers referral paperwork in order
- Working closely with other departments to keep them up to date on occupancy
- Keeping the notice board in your area accurate with relevant and key information
What skills and experience will you need as an Administrator/Receptionist?
- Would enjoy the opportunity to work part time hours over 3 days a week and have the flexibility to work across different days on a rota
- You are great with people and have a fantastic ability to engage with a variety of individuals
- Have worked in fast paced and reactive roles where you must use your fantastic ability to keep many plates spinning
- Are you experienced in Administration, Reception, PA or Secretarial roles.
What will you get in return for your work as an Administrator/Receptionist?
- £12.71 per hour
- Amazing and supportive team
- Ongoing ad hoc temporary work
Reception in Bolton) employer: Jobwise
At JOBWISE, we pride ourselves on fostering a supportive and dynamic work environment that values exceptional customer service. As a Front Desk Host in Ipswich, you'll enjoy competitive pay, flexible assignments, and the opportunity to enhance your skills in the hospitality sector while being part of a team that prioritises employee well-being and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Reception in Bolton)
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Jobwise.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Jobwise. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Reception in Bolton)
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Jobwise.
How to prepare for a job interview at Jobwise
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Jobwise's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Jobwise offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
