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- Tasks: Provide friendly 1st line support and troubleshoot tech issues for clients.
- Company: Fast-growing digital media business supporting top brands across Europe.
- Benefits: Competitive salary, 25 days holiday, pension contributions, and social events.
- Why this job: Kickstart your IT career in a supportive and innovative team environment.
- Qualifications: Fluent in Dutch and English, with a passion for technology.
- Other info: Opportunity for hybrid work after probation and excellent career growth.
The predicted salary is between 26750 - 30000 £ per year.
Are you fluent in Dutch to business level (and fluent in English) and looking to grow your career in IT or digital technology? This is an excellent opportunity to join a fast-growing digital media business supporting well-known retail and commercial brands across the UK and Europe. They are now looking for a Dutch-Speaking Technical Support Advisor to join their friendly and expanding support team. This role is perfect for someone with a passion for technology and an interest in building their career in help desk or technical support.
What will you be doing as a Dutch Speaking Technical Support Advisor?
- Acting as the first point of contact for client support calls, offering clear and friendly 1st line assistance
- Troubleshooting AV/IT hardware and software issues and investigating root causes
- Managing support cases within the internal ticket management system
- Providing remote technical support across Windows, Linux, Android and digital display hardware (full training provided)
- Working collaboratively with internal teams and field engineers to resolve issues
- Maintaining accurate records and delivering a consistently high level of customer service
We'd LOVE to hear from you if you have:
- Fluent Dutch language skills (business level - essential)
- Strong written and spoken English
- An interest or foundation-level knowledge of PC hardware, software and digital technology
- A logical, methodical and detail-focused approach to problem-solving
- Excellent communication skills with a friendly, customer-focused attitude
- A desire to build or further a career in IT, technical support or digital media environments
- Previous helpdesk or technical support experience is useful but not essential
What's in it for you as a Dutch Speaking Technical Support Advisor?
- Salary from £26,750 per year (depending on experience)
- 25 days holiday plus bank holidays, with additional accrual over time
- Employer and employee pension contributions
- Free on-site parking
- Regular social events, charity activities and team meet-ups
- A supportive, collaborative and innovative team environment
- Office-based initially with the option to work hybrid once probation is passed
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.
Dutch Speaking Technical Support Advisor in Altrincham employer: Jobwise
Contact Detail:
Jobwise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Speaking Technical Support Advisor in Altrincham
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, join relevant groups on social media, and attend events. You never know who might have a lead on that perfect Dutch-speaking Technical Support Advisor role.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your passion for technology and your problem-solving skills, as these are key for the role.
✨Tip Number 3
Tailor your approach! When you find a job that excites you, research the company and its culture. This will help you align your answers during interviews and show them you're genuinely interested in being part of their team.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join us. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Dutch Speaking Technical Support Advisor in Altrincham
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluent Dutch and English, make sure to highlight your language proficiency right at the top of your CV. We want to see that you can communicate effectively in both languages!
Tailor Your CV to the Role: Take a moment to tweak your CV for this specific position. Mention any relevant experience in technical support or IT, even if it’s just a hobby. We love seeing passion for technology, so let it shine through!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points for your skills and experiences to make it easy for us to read. We appreciate clarity and a friendly tone, so don’t be afraid to show your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can check out other roles that might catch your interest while you’re there!
How to prepare for a job interview at Jobwise
✨Brush Up on Your Tech Knowledge
Make sure you have a solid understanding of basic IT concepts, especially around PC hardware and software. Familiarise yourself with common troubleshooting steps for Windows, Linux, and Android systems, as this will help you feel more confident during technical questions.
✨Practice Your Language Skills
Since this role requires fluent Dutch and strong English, practice speaking and writing in both languages. You might even want to prepare answers to common interview questions in both languages to showcase your proficiency and comfort level.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service or resolved a challenging issue. Be ready to discuss these scenarios, as the company values a friendly, customer-focused attitude.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
