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For Companies At a Glance
- Tasks: Help clients secure their dream homes by managing mortgage applications and providing excellent customer service.
- Company: Join a well-established financial services business with a supportive team culture.
- Benefits: Competitive salary, bonuses, training opportunities, and long-term career progression.
- Why this job: Make a real difference in people's lives while building a rewarding career in finance.
- Qualifications: Strong customer service skills and a positive, organised attitude.
- Other info: Enjoy a modern office environment with onsite parking and structured training.
The predicted salary is between 24000 - 26000 £ per year.
Are you organised, confident on the phone, and enjoy helping people? Looking to build a long-term career in financial services or mortgages? We are recruiting a Mortgage Administrator to join a well-established Financial Services business based in Cheadle. This is a fantastic opportunity for someone with strong administrative and customer service skills who enjoys speaking with clients, understanding their circumstances, and helping them take the first step towards securing their new home.
You will be joining a busy, supportive central sales desk, working within a friendly team environment where full training is provided and progression is genuinely encouraged.
What will you be doing as a Mortgage Administrator?
- Speaking with potential customers and carrying out detailed financial fact-finds
- Qualifying clients for affordability and suitability before passing to advisors
- Booking qualified appointments and managing advisor diaries
- Promoting the company's services in a professional, customer-focused manner
- Completing credit checks and ensuring compliance with government schemes and criteria
- Using in-house systems to accurately record client information
- Working efficiently in a fast-paced, phone-based environment
We would LOVE to hear from you if you have the following skills and experience:
- Strong customer service or call-centre experience
- Confident, professional phone manner
- Comfortable asking detailed questions and handling sensitive information
- Highly organised with good attention to detail and compliance
- Excellent administrative skills
- Able to manage a busy workload and prioritise effectively
- A positive, proactive attitude and strong team ethic
Desirable (but not essential):
- Experience within mortgages, financial services, or qualification roles
- Interest in progressing into mortgage advice (CeMAP training available and funded)
What will you get in return for your work?
- £24,000 basic salary with realistic OTE of £26,000+
- Bonus paid per mortgage offer with realistic earnings of £150 per month
- Additional monthly incentives, including £50 Amazon vouchers for top performers
- Full structured training and ongoing support
- Funded CeMAP / apprenticeship route for those looking to progress
- Modern office environment in Cheadle
- Onsite parking
- Long-term career progression within a stable, growing business
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.
Mortgage Administrator employer: Jobwise Ltd
Contact Detail:
Jobwise Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of client interaction over the phone, try role-playing with a friend or family member. This will boost your confidence and help you handle those tricky questions like a pro.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed busy workloads or prioritised tasks effectively. This will demonstrate that you're ready for the fast-paced environment they offer.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant administrative skills to show us you're the perfect fit for the Mortgage Administrator role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re interested in the position and how your background aligns with our needs. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Organisational Skills: Since the role requires strong organisational abilities, mention specific examples of how you've managed workloads or prioritised tasks in previous jobs. This will help us see how you can thrive in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Jobwise Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of mortgages and financial services. Brush up on common terms and processes so you can speak confidently about them. This will show your genuine interest in the role and help you connect with the interviewer.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you helped someone solve a problem or went above and beyond to assist a client. This is crucial for a Mortgage Administrator role, so highlight your strengths!
✨Practice Your Phone Manner
Since this role involves a lot of phone communication, practice speaking clearly and professionally. You might even want to do a mock call with a friend to get comfortable asking detailed questions and handling sensitive information. A confident phone manner can really set you apart.
✨Be Organised and Ready to Prioritise
Demonstrate your organisational skills by discussing how you manage your workload. Bring up any tools or methods you use to stay on top of tasks. The ability to prioritise effectively in a fast-paced environment is key, so be ready to share your strategies!
